Alpha Data Operations Lead, Managing Director

As Alpha Data Operations (MD), you are accountable for the global strategy, operating model, performance, and control environment for Alpha Data Operations. You will set the vision and standards for data integrity, production readiness, and service delivery across regions, clients, and the end-to-end Alpha ecosystem. As the team's strategic lead and final escalation point, you will provide independent judgement on material data, operational, client, and regulatory risk, ensuring resilient outcomes and sustained client confidence. You will lead a global organisation and partner with senior leaders across Alpha Data Services product,  other Operations groups, Technology, Risk, Compliance, and external providers to drive consistent execution, transformation, and enterprise-wide accountability. You will act as internal and external c-suite point of escalation and relationship management regarding the ADO operational delivery.

Client Excellence & Strategy Define and execute the global Alpha Data Operations strategy, translating AOIA and Alpha priorities into a scalable operating model, clear accountabilities, and measurable outcomes across regions and client segments. Own global service performance and data readiness outcomes, ensuring consistent, accurate, and timely delivery for CRIMS trading, client reporting, regulatory reporting, and downstream operational processes. Act as executive sponsor and final escalation point for material client, data, asset servicing, and production issues, directing cross-functional resolution, remediation, and senior stakeholder communication. Establish trusted partnerships with senior client, Front Office, Product, Technology, and Operations leaders to anticipate demand, strengthen service resilience, and support growth and strategic change. Set global standards for client reporting, service governance, issue transparency, and executive-level performance reporting, including KPIs, board materials, trend analysis, and remediation oversight. Work across the end to end Alpha operations function to ensure a cohesive model with efficiency, clear roles and responsibilities and the elimination of duplication. Work with the ADS regarding service product, future product, operating model and measurement of delivery success and service standards etc. Operational & Risk Excellence Own the global data governance and control framework for Alpha Data Operations, including Security Master governance, data validation, reconciliations, vendor-sourced data, sign-off standards, and end-to-end integrity controls. Provide executive accountability for the control environment, ensuring audit-ready documentation, evidence, risk acceptance, issue governance, and remediation are aligned with enterprise and regulatory expectations. Determine the response to material operational and data risks, applying judgement on severity, client impact, regulatory exposure, escalation, and investment priorities. Lead the global transformation roadmap, simplifying processes and advancing automation, AI-enabled capabilities, and strategic technology solutions to improve scale, efficiency, resilience, and control. Establish global performance, capacity, location, and vendor management disciplines that support sustainable service delivery and transparent decision-making. Build and lead a high-performing global leadership team, setting clear objectives and accountability while developing talent, succession plans, technical depth, and an inclusive culture. Serve as the recognised enterprise authority for Alpha Data Operations, influencing platform strategy, operating model decisions, investment priorities, and cross-functional standards across the Alpha ecosystem. Requirements and Qualifications Extensive senior leadership experience within investment operations, data operations, asset servicing, or front-to-back investment platforms, with accountability for complex global services and data integrity at scale.