Manager Laboratory

General Summary of Position The incumbent in this position manages all operations of the assigned laboratory sections. Leads the assigned laboratory sections to ensure that proper procedures and tests are being performed. Serves as a resource to the technical staff and ensures quality control / quality assurance and regulatory compliance for the laboratory. Leads the management of the operation personnel and financial activities of the assigned laboratory sections. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities Manages assigned operational and capital budgets according to hospital guidelines. Works collectively with Laboratory Supervisors to ensure that financial targets are achieved within each assigned laboratory section. Reviews laboratory sections' monthly reports and completes required documentation / justification as requested. Manages and monitors all billing and revenue generating activities for the assigned laboratory sections. Reviews reports and conducts audits to ensure compliance with all billing regulations. Adjust CPT & ICD-9 code assignments as needed. Resolves billing issues as needed. Works collectively with the Administrative Director in drafting ROI calculations & business plans for developing new services and/or implementing new testing within the department. Collaboratively works with the Laboratory Supervisor(s) of assigned lab sections to ensure patient care testing is performed according to hospital standards & regulatory guidelines. Completes patient care testing for specimens received in assigned laboratory section as outlined in the training and/or competency assessment documentation. Performs patient care testing on assigned specimens without supervision and/or director review for specimen processing test performance or result reporting unless specified and documented in the competency assessment or testing procedure. Manages employee schedules bench assignments and instrument layout with the Laboratory Supervisor(s) to ensure operational objectives are achieved. Leads Laboratory Supervisor(s) and section staff in process improvement activities within the assigned lab sections to ensure all operational goals and standards are achieved. Assists Laboratory Supervisor(s) in re-organizing specimen flow as needed. Collaboratively works with the Laboratory Supervisor(s) of assigned lab sections to ensure all competency assessments proficiency tests and other quality control activities are completed timely and according to manufacture / regulatory guidelines. Creates reviews and revises laboratory section SOPs to meet all required guidelines. When inspected works directly with the regulatory agency to ensure all questions are answered. Leads inspector through the inspection process and responds to all regulatory requests after the inspection has been completed. Works collectively with laboratory supervisor(s) to ensure laboratory meets and exceeds all safety requirements including but not limited to maintaining temperature charts equipment logs control materials laboratory cleanliness and transportation of hazardous wastes to the department's pick-up area. Ensures that staff within the assigned lab sections complies with all designated safety policies and procedures in the work area including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Complies with department customer service standards and holds assigned staff accountable to these standards (i.e. answering phone within 3 rings identifying self to caller or customer in person promptly attending to customer needs). Ensures that turnaround time standards are met within the assigned laboratory sections. Always maintains a positive image when interacting with others outside of the laboratory. Proactively provide assistance