Client Director (Professional Services Sales)

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

As a Client Director, you will own Professional Services sales across a portfolio of Enterprise and Public Sector accounts, driving bookings and expanding the adoption of OpenText solutions. You'll work closely with Account Executives, delivery teams, and client stakeholders to identify opportunities across ECM, IT Operations Management (ITOM), and Cybersecurity, helping clients achieve their business and transformation goals. From opportunity qualification through proposal development, contract negotiation, and deal closure, you'll lead the full services sales lifecycle and become a trusted advisor to your clients.

WHAT THE ROLE OFFERS

• Ownership of Professional Services sales within strategic Enterprise and Public Sector accounts

• Opportunity to drive bookings across OpenText's ECM, ITOM, and Cybersecurity portfolio

• Direct engagement with senior client stakeholders on business transformation initiatives

• Partnership with experienced Account Executives and Professional Services teams

• Involvement in complex consulting engagements, proposals, and RFP responses

• Visibility with internal leadership through program and business reviews

• Opportunity to build recurring services revenue and long-term client partnerships

WHAT YOU NEED TO SUCCEED

• Proven ability to achieve and grow annual Professional Services bookings targets

• Track record of selling consulting services to both new and existing clients

• Proven ability to manage complex services sales cycles and accurately forecast pipeline performance

• Strong consultative skills with the ability to engage business stakeholders on strategy, business cases, and transformation roadmaps

• Experience developing Statements of Work, Change Requests, RFP responses, ROMs, and pricing estimates

• Comprehensive knowledge of ECM, IT Operations Management, or Cybersecurity solutions and their business value

• Excellent communication, negotiation, and relationship-building skills with both business and technical audiences

ONE LAST THING

At OpenText, you'll have the opportunity to make a visible impact across some of the most strategic accounts in the market while working alongside a highly collaborative sales and services organization. We offer the flexibility to engage with clients and teams across the business, supported by a culture that values innovation, ownership, and continuous growth.

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OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of