Information Developer III

Information Developer III This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Information Developer III Location: Galway, Ireland Working Pattern: Hybrid (2 days per week in the Galway office) Employment Type: Full-Time, Permanent   Shape the Future of Technical Documentation At HPE, we're transforming how technical information is created, delivered and consumed. We're looking for an Information Developer III to join our established team of technical writers in Galway and help create the documentation that enables successful deployment of cutting-edge private cloud and infrastructure solutions. This is an exciting opportunity for an early to mid-career Technical Writer who enjoys translating complex technical concepts into clear, structured and user-friendly content. You'll work closely with technical teams across the business while gaining exposure to AI-enabled documentation practices, private cloud technologies and enterprise infrastructure solutions.

As part of a team of seven technical writers, you will: Create and maintain installation, deployment and procedural documentation for HPE Services teams. Produce clear, accurate and user-focused technical content. Develop deployment guides supporting private cloud and infrastructure solutions within customer data centres. Collaborate with engineers, architects, services teams and technical stakeholders to gather and validate information. Translate complex technical concepts into easy-to-understand documentation. Use AI-enabled tools and technologies to improve documentation quality, efficiency and consistency. Support continuous improvement initiatives across documentation standards, processes and workflows. Manage multiple documentation projects while maintaining high quality standards. Contribute to the development of modern content creation practices and documentation strategies.

Essential Experience Experience as a Technical Writer, Information Developer or related documentation professional. Strong experience creating procedural, installation and deployment documentation. Experience producing content for technical audiences. Ability to quickly understand technical products, services and infrastructure solutions. Excellent written communication skills with exceptional attention to detail. Experience working with technical stakeholders and subject matter experts. Ability to manage multiple priorities and deadlines effectively. Comfortable working within a collaborative team environment. Technical Knowledge Experience with some or all of the following would be beneficial: Tridion Docs. Oxygen XML. Markdown. Structured authoring and content management tools. XML, HTML or related technologies. Private cloud or infrastructure technologies. VMware or virtualisation platforms. AI-assisted documentation and content creation tools. What Makes You Successful You'll thrive in this role if you: Enjoy learning new technologies and technical concepts. Take pride in creating high-quality, accurate documentation. Have a passion for improving user and customer experiences. Enjoy solving problems and improving processes. Are curious about how AI can enhance