OTC Specialist (Government Collections)

Statement The Order to Cash Specialist ensures timely and effective collection of receivables from UAE government entities, accurate account maintenance and close collaboration with hotel teams. The role is responsible for managing end ‑ to ‑ end credit control activities for assigned government accounts, maintaining consistent follow ‑ up on outstanding balances, addressing payment delays and working within entity ‑ specific approval processes to support timely payments. Responsibilities include engaging directly with government counterparts to progress open items, address queries, and support timely payments, while also preparing statements of account, supporting credit discussions, and maintaining accurate receivables records. The role also supports invoicing and payment posting as required during leave or peak periods, while maintaining a primary focus on collections performance and effective management of government relationships.