Operations and Customer Quality Engineer

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

Salary: $116,000.00 - $159,500.00 Location: Austin,TX You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.  At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .

Develop and manage quality improvement project plans, schedules, milestones, and deliverables. Manage multiple complex projects simultaneously Create updates and report out project status to upper management Capable of identifying process nonconformances and coordinating cross-functional groups to identify solutions Facilitate or lead kaizen events for continual improvement opportunities Use six sigma or 8D methodology to drive standardization, results and continuous improvement initiatives across the global enterprise. Write and solicit feedback for process governance documents. Monitor process performance by gathering relevant data and producing statistical reports. Business Expertise Managing projects to ensure stakeholder execution and schedule adherence Understands the dynamics of a manufacturing company Understands the requirements and adherence responsibilities to a quality management system Leadership Acts as a mentor for colleagues and technicians; ability to lead large projects with manageable risks and resource requirements Ability to translate management vision into tactical actions which drives quality culture improvement at grass roots Willing to spend time on the manufacturing floor to observe directly issues which impact manufacturing efficiency and outgoing quality. Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Uses the ISO9001:2015 standard as a basis for process requirements Focus on bottom-line impact through quality improvements; develop and execute projects based on ROI and alignment with business objectives Impact Impacts quality of own work and the work of others on the team; works within guidelines and policies. Interpersonal Skills Explains difficult or sensitive information; works to build consensus Seeks to collaborate and integrate others position into the solution Govern and perform internal Quality Audits Check for manufacturing compliance to internal standards such as specifications and policies Collaborate with engineering and operation managers to address root cause Lead or Facilitate 8Ds and Kaizen events When there are significant deviations from the standard, lead 8D investigation. An immediate need to contain the problem and implement corrective and preventative actions (CAPA), to resolve root cause. As needed, facilitate kaizens; geared at quality improvements through technicians, supervisors and engineers’ collaboration. Perform quality stand downs with technicians as needed to convey and correct quality issues Monitor for any repeats, keep track of results and report out to Executive Management Collaborate with Supplier representatives