Maintenance Manager

Job Title Maintenance Manager Job Description Summary Job Description Our Purpose: At C&W Services, we believe that Better Never Settles. We are committed to fostering a positive impact globally by empowering extraordinary people to deliver remarkable results. Join our team and make a difference. C&W Services provides compelling benefits, including: A safety-first culture Dynamic, high-performing environments Training, development, and advancement opportunities Weekly pay Comprehensive benefits starting on your first day Role Overview As a Maintenance Manager (MM), you will lead maintenance and facility support activities across multiple sites or a single high-complexity site, fostering a “People First” culture while ensuring safe execution of work, team development, and operational excellence. You will mentor site leaders, collaborate with Regional Maintenance Managers (RMMs) and Senior Maintenance Managers (SMMs), and align with C&W Services’ and our client’s strategic goals. MMs play a pivotal role in driving key performance metrics, promoting safety, and ensuring seamless operations. With direct leadership over Assistant Maintenance Managers (AMMs), you will create an inclusive environment that prioritizes employee growth, operational efficiency, and continuous improvement.

Leadership and Strategy Lead and align Assistant Maintenance Managers (AMMs) and site teams with company and client goals. Clearly communicate the company’s vision, mission, and strategy to foster operational alignment and engagement. Employee Development Mentor and coach AMMs to build a pipeline of future leaders. Support succession planning and career development through coaching, feedback, and performance evaluations. Foster an inclusive and innovative team atmosphere where employees are encouraged to contribute ideas and improvements. Safety Leadership Champion a safety-first culture by ensuring compliance with safety protocols and training completion. Partner with Regional Safety Specialists to address challenges and achieve safety milestones. Take ownership of safety incidents, managing cases from identification to resolution. Conduct and oversee regular safety audits and touchpoints. Operational Excellence Drive performance in preventive and predictive maintenance (PM/PdM) programs to maximize uptime and equipment reliability. Monitor KPIs such as Safety Leadership Index (SLI), Overall Equipment Effectiveness (OEE), and PM/PdM completion rates. Ensure timely resolution of Site Issue Management (SIM) tickets and execution of Permanent Corrective Actions (PCAs). Client Collaboration Build and maintain strong relationships with site leadership to align goals and address operational needs. Participate in Quarterly Business Reviews (QBRs) to identify improvement opportunities and foster collaboration. Administrative Oversight Maintain compliance with timesheets, travel, and expense reports. Verify team completion of all required training within specified timeframes. Ensure accurate record-keeping in TT/SIM-T systems and completion of all Root Cause Analyses (RCAs) within established deadlines.

Education: Bachelor’s degree in Industrial Maintenance, Engineering, Management, or a related field, or equivalent work experience.

5+ years’ experience in maintenance management, with expertise in predictive and preventive maintenance, and proven leadership skills with the ability to manage multiple teams or a single high-complexity site. Proficiency in Microsoft Office Suite and Computerized Maintenance Management Systems (CMMS). Work Availability: Availability to provide 24/7 support.

Experience working in high-volume, fast-paced environments such as fulfillment centers, manufacturing, or logistics. Certification in maintenance management or reliability (e.g., CMRP, CRL, PMP). Familiarity with data analysis tools (e.g., Tableau, Power BI) and the ability to use