Tax ACR - PMO - Manager

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Job title      Manager / PMO   Job purpose The PMO Analyst will support the RTR (Record to Report) GPO office in managing strategic initiatives, transformation programs, RFP responses, and project governance activities. The role will work closely with business leaders, project teams, and stakeholders to ensure effective planning, tracking, reporting, and execution of multiple concurrent projects.   Job Goals

Support the RTR GPO office in the planning, coordination, and execution of strategic initiatives and transformation programs. Track project milestones, deliverables, risks, dependencies, and action items across multiple workstreams. Develop and maintain project plans, status reports, dashboards, and management presentations. Coordinate with cross-functional stakeholders to ensure timely completion of project activities. Support RFP responses by collecting, consolidating, and validating business inputs. Monitor project performance and provide regular updates to leadership teams. Facilitate governance meetings and document meeting minutes, decisions, and action items. Assist in resource planning, budgeting, and capacity tracking activities. Drive process improvement initiatives and identify opportunities for operational efficiencies. Ensure compliance with project management standards, methodologies, and reporting requirements.

Functional & Technical Skills

Experience supporting finance transformation, Shared Services, or GPO functions. Knowledge of Record-to-Report (RTR) processes. Exposure to project management methodologies and governance frameworks. Experience working with global stakeholders and virtual teams.

Future-Ready & Behavioural Competencies

Digital Leadership: Champions a culture of automation, analytics, and data-driven decision-making. Strategic Thinking: Translates client needs and business goals into digital and operational strategies. Innovation Mindset: Drives experimentation, pilot projects, and adoption of AI/automation in RTR operations. Change Management: Leads transitions and technology deployments with minimal business disruption. Collaboration & Influence: Partners effectively across functions, geographies, and client organizations. Capability Building: Develops and mentors’ teams on future-ready skills (automation, analytics, process design).

Performance Metrics / KPIs

Achievement of service delivery KPIs (invoice accuracy, turnaround time, payment efficiency) Compliance and control effectiveness (SOX, audit ratings) Automation adoption rate and exception reduction Vendor satisfaction and governance outcomes Cost efficiency and productivity improvement Employee capability and retention metrics Client satisfaction and value realization scores

Qualifications & Experience

Education : Chartered Accountant (CA), CPA, ACCA, MBA (Finance), or equivalent professional qualification. Experience: 10–15 years of progressive experience in Finance Operations / Shared Services / Transformation, with at least 4–5 years in an RTR leadership or GPO role. Proven experience in automation-led process transformation, process design, and capability development. Hands-on experience with digital platforms, ERP migrations, and analytics implementations. Prior exposure to multi-country delivery, client governance, and transition projects is highly preferred.

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