Traffic Monitoring Operations Center Manager

Traffic Monitoring Operations Center Manager Full-time State/Province: Virginia Business Group: DCS Legal Entity: AECOM Technical Services Inc Business Line: Transportation Work Location Model: On-Site Operating Group: Americas Primary Location: US - Richmond, VA - 900 East Broad S Compensation: USD 80000 - USD 100000 - yearly Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us.

AECOM is actively seeking an experienced, creative, highly talented Traffic Monitoring Operations Center (TOC) Floor Manager for immediate employment in Chesterfield, VA. This position will be a direct report to the Regional Operations Manager with direct communications with staff throughout their area of responsibility and upper-level management. The responsibilities of this position include, but are not limited to: Scheduling and oversight of regional TOC floor staff initial and recurrent training program Participate in the review of resumes, interviews, and recommend for hire/advancement opportunities Review and participate in the development of TOC manual, technical memos, and training materials Oversight of the regional TOC Floor Operations training program and staff audits Coordination and leadership of regional TOC floor staff Responsible for daily TOC operations efficiency and effectiveness in providing regional traffic management, traveler information, incident management, traffic signal operations, and active vehicle detection systems Participation in routine performance assessments and floor staff audits Oversight of the control room’s equipment status and system reporting maintenance needs Qualifications Minimum Requirements: Bachelor's degree plus Eight (8) years of relevant experience or demonstrated equivalency experience and/or education As a condition of employment, must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC) As a condition of employment, must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process Preferred Qualifications: Experience in leadership, management, and staff relationship Experience interpreting technical information in layperson’s terms Experience with coordinating real-time operations activities and priorities in an effective manner under pressure and in a variety of work conditions for self and support staff Experience with the day-to-day operations of the traffic control room facility. Experience in Transportation, Systems, Management and Operations (TSM&O), and Traffic engineering principles along with a general knowledge of Intelligent Transportation Systems (ITS). Experience in the use of Advanced Traffic Management Systems. Experience preparing technical and performance reports, management presentations, spreadsheet analysis, and interoffice communications. Experience in the use of standard software applications, such as Microsoft Office (Word™, Excel™, PowerPoint™, Access™ and