Manager, Digital Experience Product Management

Manager, Digital Experience Product Management This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

Responsibilities: Build, coach, and develop a high-performing product management team by setting clear priorities, supporting career growth, increasing capability, and creating an inclusive culture of accountability, collaboration, continuous learning, and measurable impact; success measures may include employee engagement, retention, growth-plan completion, succession readiness, promotion readiness, and manager effectiveness feedback. Establish measurable goals and operating rhythms that improve team effectiveness, roadmap predictability, stakeholder readiness, quality outcomes, and on-time delivery of strategic product initiatives; success measures may include milestone attainment, committed-versus-delivered roadmap items, sprint or planning predictability, decision-cycle time, and stakeholder satisfaction. Lead and drive the end-to-end AI and automated Solutions, product vision, and operational roadmap for one or more product portfolios, with clear ownership of business outcomes, customer experience, and team execution; success measures may include adoption, engagement, self-service usage, knowledge discoverability, content quality, and stakeholder-aligned business outcomes. Drive evaluation and improvement of operational metrics, including readiness, ability to define work, predictability, KPI alignment, quality performance, channel readiness, adoption, and delivery commitments; success measures may include delivery predictability, launch readiness, requirements quality, operational defect reduction, and quality-performance trends. Foster an AI-first operating model across the team by applying AI and GenAI to improve Self-Serve experience or agent efficiency, decision-making, and day-to-day execution. Champion an AI-first product mindset by identifying opportunities to deliver AI based or powered digital support experiences to improve self serve experience, engagement quality, productivity and customer outcomes. Develop a vision for innovative digital experiences enabled through AI solutions, with focus on self-service, service support, employee productivity, and scalable knowledge discovery. Guide portfolio teams in defining value proposition, customer segmentation, business case, and measurable success criteria to bring innovative and disruptive products or experiences to market. Lead the synthesis of product requirements into clear customer and business outcomes by applying intimate customer knowledge, stakeholder insight, and strong articulation of product value and objectives. Align product vision to roadmap