A/R Supervisor

SUMMARY: The Accounts Receivable Supervisor is responsible for supervision of employees with billing, cash processing and/or collection responsibilities. The Accounts Receivable Supervisor has responsibility for meeting performance targets and defines and adapts procedures and processes to accomplish requirements. In addition, the Accounts Receivable Supervisor is responsible for implementing performance management metrics and managing the team to those performance objectives. PRINCIPAL RESPONSIBILITIES: ·        Supervises a team of employees to ensure all billing, cash application, collections are prepared and completed in a timely manner. ·        Conducts onboarding and training for new employees and is actively engaged in skill development and performance management. ·        Serves as the point of escalation for complex and/or ongoing AR risk and partners with internal stakeholders for resolution. ·        Regularly reviews AR Aging statements and incites action on balances due past terms, ensures all invoicing in completed timely and all cash applications are applied by month end. ·        Engages cross functional leadership in monthly meetings to ensure awareness of continuing issues and assignment of action items. ·        Responds to customer requests (internal and external) in a prompt, professional and courteous manner. Exercises judgment in resolving service billing or pricing problems not resolved by A/R staff. ·        Supervises and coordinates the effective and timely preparation of monthly invoices, accurate monthly billing adjustments, and the handling of billing questions and discrepancies. ·        Monitors daily staff performance through review of system generated reports and manual logs. ·        Encourages and assists staff in developing more efficient and effective processes. ·        Supports the field in resolving all cash related inquiries. ·        Monitors accounting services systems to identify discrepancies, make corrections as appropriate, and ensure timely disposition and resolution of tickets. ·        Performs other job-related duties as assigned or apparent. QUALIFICATIONS: ·        Experience supervising clerical staff. MINIMUM REQUIREMENTS: ·        Minimum of 2 years of progressively responsible experience in an Accounts Receivable or Billing role. This position is onsite at our Livonia, Michigan office- 17440 College Parkway, Livonia, MI 48152 Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts.  • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO) • Benefits: https://jobs.republicservices.com/us/en/about-us/benefits The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any