TS Program Transformation Lead

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Team and the Role The Talent Success Program & Operations Lead will provide the day-to-day operational support that keeps Talent Success programs, vendors, contracts, timelines, budgets, systems, and partner routines organized and moving forward. This is an individual contributor operations role for someone who is highly organized, structured, practical, and comfortable managing multiple moving pieces. The role will support the delivery of core Talent Success activities across evaluation, integration, mentoring, education, leadership growth, skills, and team effectiveness. In 2026, Talent Success is evolving toward a more product-led, AI-augmented way of working. This role will help make that evolution real by strengthening backend operations, simplifying manual processes, improving vendor and contract workflows, and partnering with AI workflow builder roles to identify where routine work can be automated or made easier. This person does not need to be the strategy owner or program decision-maker. They need to be someone who helps make the operating system work. The strongest candidate will bring structure, organization, responsiveness, and follow-through. They know how to coordinate partners, timelines, deliverables, and recurring operating routines while keeping the work simple and efficient. They should be comfortable with the nature of work in Talent Success. Some tasks are strategic, others are complex, and priorities can shift quickly. This person should be able to manage the details, keep work moving, and identify practical ways to improve how the team operates. What You Will Accomplish Support day-to-day Talent Success operations across program workflows, vendor processes, contracts, budgets, intake, documentation, and team routines. Maintain the operating rhythm for Talent Success, including status tracking, recurring meetings, action follow-ups, intake reviews, and program coordination. Coordinate supplier and agreement processes, including SOW tracking, purchase orders, renewals, invoice follow-up, procurement steps, and budget visibility. Support vendor relationships for coaching, leadership development, learning, assessments, team effectiveness, and other Talent Success offerings. Maintain clear trackers, dashboards, calendars, documentation, decision logs, and workback plans so the team has a reliable source of truth. Partner with Talent Success program and product owners to keep key deliverables on track across performance, onboarding, coaching, learning, leadership, teaming, and skills. Coordinate follow-ups across PBPs, procurement, finance, ITSS, vendors, program owners, and internal Talent Success team members. Support annual and quarterly planning cycles by organizing inputs, timelines, dependencies, achievements, and operational needs. Identify process difficulties, manual handoffs, duplicated work, and opportunities to make workflows more efficient. Partner with AI workflow builder and agentic talent roles to test practical improvements such as templates, automations, intake flows, prompt libraries, and self-service resources. Help ensure Talent Success initiatives are delivered consistently, accurately, and on time. Support communications, logistics, meeting coordination, and other operational