Principal Product Manager, Enterprise Data Solutions

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is looking for a Principal Product Manager to join our Enterprise Data Solutions (EDS) organization. EDS is Toast’s central data organization — building the trusted, scalable foundation that enables every domain to operate with data confidently.

You will own the data platform and the self-service experience that domain technical data teams operate within. Your stakeholder is the engineer, the analyst, the domain data team building and maintaining data products across Toast’s ecosystem. You own the platform roadmap — what capabilities exist, what gets built next, and how the self-service experience evolves as domains mature. You design paved paths that make the right way the easy way, drive adoption of platform capabilities, and partner deeply with Data Engineering & Platform as Data Governance to define what the ecosystem needs to become. As domains grow more independent, your work becomes more critical — the platform is what makes decentralized operation sustainable at scale.

A day in the life (Responsibilities)

• Own the platform product roadmap — catalog, semantic layer, observability, access management, lineage, and self-service tooling — prioritizing by what unlocks domain independence.

• Design and evolve the self-service experience: discovery, onboarding, certification workflows, and documentation.

• Run discovery with domain technical data teams — understand their needs, pain points, and maturity — and translate into platform requirements.

• Design the paved paths, templates, and tooling domain teams follow to build and maintain data products — ensuring governance standards are enforceable through platform capabilities.

• Drive platform adoption. Measure whether teams are using what you shipped and iterate until they are.

• Partner hand-in-hand with Data Engineering & Platform — they build and operate the platform; you define what it needs to become and why — balancing new capability against reliability and operational excellence.

• Ensure domain maturity progression is unblocked by tooling — teams ready to advance have what they need.

• Maintain interoperability — data products built by any domain are discoverable, governed, and consumable by others (humans and AI agents).

What you'll need to thrive (Requirements)

• 7+ years in product management, with significant experience in data platforms, developer tools, or infrastructure products

• Experience designing for technical teams as the customer — building tools, frameworks, and paved paths that engineers and analysts adopt willingly

• Track record shipping platform capabilities that enable self-service at scale

• Experience operating in strategic ambiguity — this function is being built, not inherited

• Deep understanding of the modern data stack: warehouses, orchestration, semantic layers, catalogs, data quality frameworks, observability

• Familiarity with data mesh or federated data architecture — strong systems thinker who designs operating models and platform experiences, not just features

• Experience in restaurant tech, fintech, or B2B SaaS preferred

• Familiarity with AI enablement and experience defining platform adoption metrics preferred

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our