Property Operations Coordinator - 12 month FTC

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world   At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.  We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.  JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.  What this opportunity involves: As the Lease Administration & Portfolio Management Coordinator at JLL, you will support the delivery of comprehensive lease administration and portfolio management services to our client Viva Energy's national property portfolio. In this role, you'll assist with the management of a diverse mix of owned properties and leased premises, promoting and implementing best practice across all sites. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this position offers exposure to a wide range of property management functions including landlord relations, tenant relations, and insurance and risk management. You'll work collaboratively across the broader Account and Work Dynamics business in the pursuit and implementation of best practice and key contract deliverables. We believe the most effective teams are built when everyone is empowered to thrive, and you'll experience this as you build strong working relationships with key stakeholders such as landlords and client site contacts. Your ability to balance multiple priorities while maintaining a keen eye for detail will be essential as you research complex issues, participate in dispute resolution, and deliver operational excellence. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll leverage this collaborative spirit to successfully deliver outcomes that support the service delivery functions of the clients who occupy these properties. An overview of the role: Research problems and provide support for landlord and tenant inquiries, participating in dispute resolution and responding to remittance and invoice queries Manage landlord contact information, update payment routing details, and maintain accurate records across the national portfolio Provide insurance certificate fulfillment information to the client's Risk Management department, supporting creation and distribution of certificates to landlords as requested Request copies of subtenant insurance certificates where the client serves as landlord or sub-landlord Deliver operational, client and customer agency service excellence across the client portfolio, supporting the management of owned property assets and leased premises Build and maintain strong working relationships with key stakeholders including landlords, tenants, and client site contacts Provide tenant support and communications, ensuring responsive service delivery and proactive issue resolution Handle a variety of complex issues concurrently within tight operational deadlines, maintaining focus on meeting performance targets Sounds like you? This is what we are looking for: Minimum 1 year of experience in property transactions and associated services with a demonstrated track record