Operative Pricing & Contracting Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Sales Enablement Job Sub Function: Contract Administration and Management Job Category: Professional All Job Posting Locations: Zug, Switzerland Job Description: “Reimagine the possibilities” at Johnson and Johnson   Global Services   employee   with a focus on   Customer Service .    We live this motto every day by creating game-changing business solutions for the world’s largest and most broadly-based healthcare company.      As a member of our Global   Customer Service   team, you will have exclusive access to a network   of professionals   located   in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J.      At J&J Global   Customer   Service,   we value ideas for innovation and improvement and are committed to diversity and inclusion.   Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer.      This role will be part of the Global Services Customer Service team. The Global Services Customer Service organization provides best-in-class, cost-effective Customer Service interactions, and compliance—in a J&J way—to our Operating Companies around the world.   Here, we value ideas for innovation and improvement and are committed to diversity and inclusion. We are proud to be an equal opportunity employer.   Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Summary        The C ontracts   Analyst position   is responsible for   providing superior customer service to internal stakeholders and external customers, in a professional,   timely   and self-directed manner .    The key activities include order creation, inquiry   management   and supporting customer and stakeholder relationships .       You will follow J&J Global Services tools, procedures, and guidelines in support of your day-to-day duties.   Strong collaboration,   adaptability   and time-management skills are critical for this role.

This role has direct interaction with our customers - and -stakeholders - .    All interactions with our customers are to be handled in a professional, helpful, and   timely   fashion to ensure