Loans Transformation Business Analyst, Assistant Vice President

Who we are looking for We are seeking a highly motivated Assistant Vice President to join the Loan HQ transformation team. The successful candidate will bring strong loans subject matter expertise, product ownership discipline, and practical experience working across business, technology, operations, client, and vendor stakeholders. This role will support the delivery of Loan HQ, State Street’s strategic platform for Loans and Private Credit, by helping shape, prioritise, and execute solutions that improve loan servicing, automate manual processes, strengthen controls, and create a scalable digital operating model for our clients. Why this role is important to us The Loan HQ team is part of the Global Delivery Simplification programme and is delivering a strategic, centralised platform that brings together loan controls, workflows, data, reporting, automation, and business processes. The successful candidate will play an important role in translating business needs into deliverable product outcomes, supporting Agile execution, and partnering with stakeholders to deliver high-quality functionality across the Loan HQ roadmap. Join us if you are ready to make a meaningful contribution to a strategic transformation programme in the loan product space and help shape the future operating model for loan servicing. What you will be responsible for Take the lead for assigned Loan HQ capabilities, partnering with business, operations, technology, vendors, and client-facing teams to define and deliver product outcomes. Lead and support design discussions across the loan servicing lifecycle, ensuring solutions are practical, scalable, controlled, and aligned to the Loan HQ target-state platform. Translate business problems and operational pain points into clear requirements, epics, user stories, acceptance criteria, and delivery priorities within Agile delivery tools such as Jira. Work closely with business analysts, developers, QA, operations, and subject matter experts to refine requirements, validate designs, and remove ambiguity before development. Drive execution against agreed milestones, ensuring workstream deliverables are progressed in a timely, cost-effective, and risk-aware manner. Support backlog management, story refinement, sprint planning, prioritisation, testing readiness, and release preparation for assigned workstreams. Plan, coordinate, and support UAT and BUAT activity with QA and business teams, ensuring defects, feedback, and business sign-off are managed appropriately. Partner with technology and business teams to plan production implementation, release communications, operational readiness, and adoption activities. Communicate progress, risks, dependencies, milestone status, and delivery timelines to senior management and programme governance forums as required. Provide or coordinate loans SME input across product design, operating model change, client considerations, controls, data, reporting, and process automation. Support continuous improvement by identifying opportunities to reduce manual processing, improve transparency, strengthen controls, and enhance the user experience across Loan HQ.

These skills and behaviours will help you succeed in this role and will be important in candidate selection: Strong understanding of the loans product lifecycle, including trade capture, settlement, lifecycle events, income, cash, reconciliations, reporting, controls, and downstream data needs. Experience with loan servicing platforms and related applications such as WSO, Geneva, LoanHQ, Loan IQ, or comparable loan processing and accounting platforms. Proven ability to operate as a Product Owner, Business Analyst, or loans SME within an Agile delivery environment. Ability to convert complex operational requirements into clear user stories, acceptance criteria, process flows, and delivery priorities. Strong critical thinking, problem-solving, and decision-making skills, with the ability to balance client