Software Engineer III

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer and community banking technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Design, build, test, and maintain backend services and APIs that support ATM transactions, device management, and channel features with a focus on availability and performance. Collaborate on integrations with hardware/device interfaces, vendor SDKs, and messaging/queuing systems; support compatibility testing and coordinated software/firmware rollouts. Apply secure coding practices (authentication, authorization, encryption, secrets handling) and follow internal risk/compliance requirements; remediate findings with guidance from senior engineers. Contribute to modernization efforts (e.g., microservices, event‑driven workflows) by implementing components, refactoring legacy modules, and reducing technical debt. Implement and maintain CI/CD pipelines and automated testing (unit/integration/contract); instrument services for metrics, logs, and traces; contribute to SLO dashboards and alerts. Participate in on‑call rotations, triage production incidents, and contribute to post‑mortems and corrective actions. Write clear documentation for designs, runbooks, and operational procedures; follow established coding standards and patterns; provide peer code reviews. Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness. Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience, with demonstrated leadership in building and operating distributed, high‑availability systems at scale. Proven track record defining and delivering backend architectures in Java for performance‑critical services; proficiency with at least one scripting language (Python/Bash) for tooling and automation. Expertise designing RESTful and/or gRPC services; deep familiarity with messaging/streaming platforms (Kafka, MQ, or similar) and relational/NoSQL databases (e.g., Oracle, PostgreSQL, DynamoDB/Cassandra). Hands‑on experience leading CI/CD and infrastructure‑as‑code programs; containerization/orchestration (Docker, Kubernetes) and production workloads on a major cloud (AWS/Azure). Advanced knowledge of secure SDLC, secrets management, TLS/mTLS; experience steering vulnerability management and remediation at the program level. Strong command of observability (metrics/logging/tracing), alerting, and dashboarding; history of defining SLIs/SLOs and operationalizing them across teams. Demonstrated ability to lead incident response, run effective post‑mortems, and drive systemic reliability improvements with SRE and partner teams. Excellent communication and influence skills; able to align stakeholders and mentor engineers across multiple squads. Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation)