Recruiting and Onboarding Enablement and Experience Advisor

Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Recruiting and Onboarding Enablement and Experience Advisor within PNC's Talent Acquisition and Outreach organization, you will be based in Downers Grove, IL, Pittsburgh, PA; Birmingham, AL or Cleveland, OH. This role leads Strategic Workforce recruiting and onboarding enablement initiatives, including solution design, testing, and implementation activities that enhance operational efficiency, stakeholder experience, and process consistency. The position partners across Human Resources, Risk and Compliance, and Technology teams to deliver scalable solutions, validate system changes, drive continuous improvement, and support strategic transformation efforts. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.   PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Serves as subject matter expert for a portfolio of specific HR Talent Acquisition, Talent Outreach and Onboarding technologies, applications or processes.   With the business owners, supports business implementation of new technologies, or releases and change management. Partners with talent acquisition on prioritizing changes/enhancements within their assigned projects to achieve short and long-term business objectives.   Participates in the demand management, defect ticketing and prioritization efforts for small work efforts within an assigned portfolio of Talent Acquisition and Onboarding technologies and processes.   Supports the development of business requirements, as well as coordination and execution of testing activities. Collaborates on and executes relevant   change communication and trainings for impacted stakeholders. Creates and manages project plans for strategic initiatives that advance and enable Talent Acquisition and Outreach Teams' strategic priorities. Produces and shares meaningful progress updates to key stakeholders. Establishes and manages relationships with key stakeholders, including but not limited to, recruiting managers, HRIS, technology partners, recruiting operations, the HR Project Management Office, Supply Chain Management and third party account managers. Participates in the procurement, due diligence, and risk management processes for technologies and processes within an assigned portfolio. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Due Diligence, Human Resources (HR), Leadership, Onboarding, Process Improvements, Project Management, Recruiting, Stakeholder Collaboration, Strategic Thinking, Talent Acquisition Competencies External Resource Management, HR Planning And Development, Innovation, Organizational Change