Manager of Transfer of Assets (ACATS)

Altruist is transforming the multi-trillion dollar wealth management industry by building an AI platform for wealth professionals. We partner with financial advisors nationwide, empowering them to grow, optimize time and resources, and deliver superior outcomes for their clients.

We're looking for exceptional talent to help us achieve our mission of making financial advice better, more affordable, and accessible to all. If you're passionate about challenging the status quo and want to do the most important work of your life, we'd love to meet you!

But first, our values

Kindness - Kindness doesn’t just equal niceness. We listen to understand. We embrace, and encourage healthy debate and diverse perspectives. We approach conflict openly, honestly, and respectfully.

Brilliance - Humility is the skill we’re most proud of and possessing a growth mindset is always top of mind. We take ownership in everything we touch; regularly using our unique superpowers to reach a common goal as a team. We succeed and fail as one.

Grit - When challenges arise, we stay laser focused on achieving our mission and finding a way forward, even when it’s hard. We are nimble and maintain a sense of urgency, swiftly adapting to change and overcoming obstacles.

Altruist is a hyper-growth fintech company on a mission to make financial advice better, more affordable, and accessible to everyone. Our team is building a revolutionary platform that reduces barriers to entry into wealth creation and management for financial advisors and their clients. Using Altruist, advisors can work more efficiently and reduce costs, enabling them to help more people.

If you're passionate about your craft and are looking for big, meaningful problems to solve, then you'll love what we're doing. At Altruist, you'll have the opportunity to do exciting work on products ranging from complex enterprise business software to a beautiful consumer app experience and user acquisition platform.

Altruist is entering an exciting phase, and we're looking for a Manager to lead our quickly scaling Account Transfers team and build the best transfer platform in the industry!

The Manager, Transfer of Assets will own the ACATS and non-ACAT transfer function end to end and will be the firm's internal authority on transfer mechanics.

• Own the account transfer lifecycle for incoming and outgoing ACAT, DRS, DWAC, and non-ACAT transfers, including initiation, validation, exception handling, asset delivery, settlement, claims, and residuals.

• Lead, coach, develop, and hire top talent, and foster a team culture where problems surface early, errors are treated as information rather than blame, and expertise is shared rather than concentrated.

• Actively monitor metrics including individual productivity and quality, straight-through processing rate, rejection rates by transfer type and reason code, SLAs, and processing times, and use them daily for workforce management and innovation prioritization.

• Drive operations team-led innovation and process improvement through procedure changes and the use of AI tooling.

• Partner with Product and Engineering to shape the transfer roadmap, write clear requirements, and validate releases before they reach the team.

• Develop and maintain transfer policies and procedures, and serve as the operational point of contact for internal audit, compliance, and regulatory examinations of the