Buyer Risk Policy Analyst

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The Global Risk organization maintains trust within eBay’s marketplace by providing safe and efficient transactions for buyers and sellers globally. The Core Buyer Risk Policy team dedicates its efforts to protecting the buyer lifecycle—focusing on payments, fraud prevention, abuse reduction, and policy management. We develop scalable, data-driven risk solutions that defend customers while encouraging balanced marketplace development.

Overview In the position of Buyer Risk Policy Analyst, you will assist in building and advancing buyer risk policy frameworks, primarily centered on payments risk. You will use strong analytical proficiency, thoughtful policy judgment, and cooperative leadership to develop scalable solutions that limit fraud and payment risk. Concurrently, you will ensure an excellent customer experience. This role carries considerable impact and visibility and demands ownership, methodical thinking, and influence across an international scope.

Buyer Risk Policy Planning & Advancement Manage the formulation and refinement of buyer risk policies within the payments lifecycle, involving fraud, chargebacks, and emerging payment risks. Develop scalable policy frameworks that balance loss mitigation, customer experience, and business growth. Assess risk exposure for new launches and central initiatives, proactively identifying vulnerabilities and mitigation plans. Data-Driven Risk Analytics Analyze large-scale datasets to identify emerging fraud patterns, policy gaps, and behavioral risk signals. Define and instrument key risk performance metrics to evaluate policy efficiency and business impact. Conduct deep-dive analyses on incidents and portfolio trends to continuously refine risk controls. Partner closely with Data Science and Engineering to translate analytical insights into decision strategies, rules, and system improvements. Payments & Risk Domain Expertise Apply deep knowledge of buyer risk and payment risk management (e.g., transaction fraud, stolen financials, account takeover, collusion, abuse patterns). Drive segmentation and lifecycle-based risk controls to manage exposure at scale. Ensure global consistency while accommodating regional regulatory and business considerations. Global Cross-Functional Leadership Work closely with Product, Engineering, Data Science, Risk Operations, and business teams spread across various time zones. Foster consensus on risk strategy priorities and roadmap trade-offs within a global operating model. Communicate complex risk insights clearly to both technical and non-technical collaborators. Innovation & Continuous Improvement Identify structural opportunities to modernize risk policy through automation, experimentation, and AI/ML integration. Champion experimentation frameworks (A/B testing, control groups) to measure policy impact. Act as a subject matter expert and mentor within the Buyer Risk organization.

6+ years of experience in Trust & Risk, Payments Risk, or Fraud Analytics. Master’s degree or equivalent experience in Statistics, Engineering, Mathematics, Operations Research, Risk Management, Industrial Engineering, or a related field. Strong expertise in buyer-side payment risk within e-commerce,