Solution Sales Specialists - AI Business Solution & Business Process

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.   SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.   The AI Business Solutions division of the SME&C department's Corporate segment (focused on small and medium-sized enterprises) is building a digital-first organization in collaboration with partners, led globally, with the aim of empowering customers through Microsoft's cloud solutions centered on generative AI technology. SME&C is one of the fastest-growing customer segments and a key contributor to Microsoft's growth.   As a Solution Sales Specialist for Dynamics 365, Power Platform, and Copilot solutions, you will support customers in identifying and achieving their business goals through digital engagement and collaboration with partners. You will work closely with account teams and technical specialists to deliver value through Microsoft's cloud solutions, helping customers accelerate their digital transformation journey.   In this senior individual contributor role, you will independently lead complex, large-scale deals involving multiple decision makers, and you will take an active role in shaping territory strategy, building strategic alliances with partners, and sharing knowledge and coaching within the team.   This role offers opportunities to develop solution sales skills, deepen knowledge of Microsoft's generative AI solutions such as Copilot and Agent, and collaborate across teams. Flexibility is provided, with up to 50% remote work possible.   Microsoft's mission is to empower every person and every organization on the planet to achieve more. We foster a culture of inclusion based on respect, integrity, and accountability, where everyone can thrive.

Sales Execution   Identifies customer business needs and technical readiness; collaborates with internal teams, partners, and services to propose prioritized solutions that align with customers' needs; leverages the value propositions to communicate business impact of proposed solutions.   Leads business discussions at the executive level (CxO and business unit leaders) and personally designs and proposes integrated solutions that combine Dynamics 365, Power Platform, and Copilot Studio.   Independently drives large, long-cycle opportunities that span multiple workloads beyond a single solution area, managing risk through to closure.   Implements strategies to help accelerate the closing of deals in collaboration with other team members; implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure.   Engages in conversations with customers to introduce how other workloads could enable digital transformation areas aligned with the customer's industry; collaborates with partners and services to initiate digital transformation conversations, and shares learning through seminars, workshops, webinars, and direct engagement.   Develops an understanding of external stakeholder mapping, including who the decision makers and influencers are; participates with