IT Program Manager, Conferences Technology

Hiring near our Irving, TX Center of Excellence with a flexible environment. About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

Gartner is looking for a well-rounded IT Program Manager who can provide project and program leadership for technology projects within Gartner’s Conference Technology organization. As the Global Conferences business continues to grow, our Conference Technology team will aim to deliver world-class execution, world-class digital products, and world-class data availability. The IT Program Manager role will lead a complex Portfolio of IT projects across multiple technology services. They are accountable for the quality of the results,   benefits   realization,   timely   delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. They will   be responsible for   implementing and ensuring adherence to standard Agile practices, coaching and guiding teams through continuous improvement and adoption. In this   role   you will   be required   to manage and collaborate with geographically dispersed teams. The candidate must have experience driving Agile transformations and improving organizational Agile maturity.

Responsible for the oversight and management of global technology-based Project Portfolio in support of IT initiatives. Accountable for improving organizational Agile maturity and adherence to Agile practices, and for fostering an environment of collaboration and high impact results    Enforce strategic portfolio management standards and practices, promoting transparency,   execution   and risk discipline across technology development   work.   Analyze the scope and direction of initiatives across multiple levels of management and organizational boundaries    Direct multiple sub-team project plans   and execution   efforts   into a cohesive whole   Evaluate project and program performance consistently with key performance indicators    Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personal   expertise   to develop and present rational conclusions,   recommendations   and direct implementation strategies/action plans    Facilitate the adoption of Agile methodologies, standards and practices across multiple services and ensure adherence by Technology teams.    Provide guidance and support to Scrum Masters in Agile principles and practices    Leverage Agile metrics like lead time, cycle time, velocity, and burn-down charts to   monitor   team performance and   identify   areas for improvement    Identify   systemic operational issues and resolve them as well as   identify   root causes and process improvements to present similar issues    Responsible for the creation of long-term strategies and approaches to control and manage projects in support of complex business requirements    Support the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects        What you will need:     Strong IT professional with 1 0 + years of experience in program management. The candidate should have strong qualitative and quantitative problem-solving skills along with   high on   ownership and accountability.                        Must have:     1 0 + years of experience working with IT Development teams in project/program management capacity