North America Health Business Operations Leader

Business Operations Leader – North America Health Solutions Are you an expert operations leader who excels at translating strategy into results? Do you enjoy building high-performing teams, driving business performance and leading transformational change? Join Aon's North America Health Solutions business and play a pivotal role in crafting operational perfection, business performance and strategic execution across one of our largest growth areas! This is a hybrid role with the flexibility to work both virtually and from an Aon office in the United States, in accordance with Aon's Smart Working policy. We look forward to welcoming a leader who is excited to make a lasting impact! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The Business Operations Leader will serve as a trusted advisor and strategic partner to the North America Health Solutions leadership team. Working closely with the Health Solution Practice Leader and Human Capital North America COO, we will help drive execution of business priorities, lead a high-performing operations function and deliver initiatives that enhance performance, colleague effectiveness and client outcomes. Responsibilities will include: Partnering with senior leaders to complete business priorities, operating plans and critical initiatives. Supervising operational, workforce and financial performance through relevant important metrics, dashboards and business insights. Supporting workforce planning, forecasting, capacity management and organizational effectiveness initiatives. Delivering operational excellence programmes that improve efficiency, scalability, consistency and colleague experience. Driving business transformation initiatives, including operating model evolution, operational improvement and organizational change programmes. Finding opportunities to improve performance through technology, analytics, automation and AI-enabled capabilities. Leading and developing the North America Health Business Operations team while encouraging a culture of collaboration, accountability and continuous improvement. Building positive relationships across Finance, People Organization, Technology, Legal, Procurement and other enterprise functions to enable effective business execution. How this opportunity is different This is a highly visible leadership role that sits at the center of business strategy, operations and transformation for North America Health Solutions. You will partner directly with senior executives to influence decision-making, shape operational priorities and help deliver long-term business objectives. The role offers the opportunity to lead large-scale operational and transformation initiatives while working collaboratively across Human Capital and the wider Aon enterprise. Success in this position will have a direct impact on business performance, colleague experience and client service delivery, making it an outstanding opportunity for a strategic and commercially minded operations leader looking to drive meaningful change. Skills and experience that will lead to success Significant experience leading business operations, operational strategy, consulting or business management functions within complex organizations. Shown success delivering operational improvements, leading transformation initiatives and achieving measurable business outcomes. Experience partnering with executive leadership teams and operating optimally within matrixed environments. Strong financial, commercial and analytical skill, with the ability to translate data and insights into actionable recommendations. Demonstrated people leadership experience with a passion for developing inclusive, high-performing teams and building strong