HR Operations Specialist with French language - Centralized Advisory

As part of our Centralized Advisory team, you'll be a trusted HR partner to managers and employees across EMEA, helping navigate people-related challenges while delivering an exceptional employee experience. This role combines HR advisory, employee relations, compliance, and project work, offering broad exposure to the HR function and opportunities to make a meaningful impact across the business. Why Join Us? Broaden your HR expertise by working across HR Advisory, Employee Relations, Compliance, and HR Operations, with exposure to the full employee lifecycle. Make a real impact by supporting managers and employees across EMEA while contributing to HR projects and continuous improvement initiatives. Grow your career through close collaboration with HR Business Partners and HR specialists in a dynamic, international environment.

Advise managers and employees on HR policies, processes, employee lifecycle matters, and HR systems. Serve as a key point of contact for HR inquiries through live chat, case management tools, and Microsoft Teams. Support employee relations and compliance-related cases, working closely with HR Business Partners and specialist HR teams. Manage employment documentation and contract-related activities across multiple countries and language groups. Contribute to regional and global HR projects, process improvements, and transformation initiatives. Partner with stakeholders across HR to continuously improve service delivery and employee experience. How you will do it Build trusted relationships with managers, employees, HR Business Partners, and Centers of Expertise across EMEA. Take ownership of cases from initial inquiry through resolution, ensuring a high-quality employee experience. Apply sound judgement when navigating sensitive employee relations and compliance matters. Collaborate across functions and geographies to deliver consistent HR support and share best practices. Balance day-to-day advisory work with involvement in strategic HR initiatives and global projects. Continuously develop your HR expertise through exposure to employee relations, compliance, policy interpretation, organizational change, and HR transformation initiatives. What we look for Required Fluency in English and French (B2/C1 level). Experience in HR Operations, HR Advisory, Employee Relations, HR Shared Services, or a similar HR environment. Understanding of HR policies, employee relations, and HR processes. Strong communication and stakeholder management skills. Ability to work independently and manage multiple priorities. Strong attention to detail and problem-solving skills. Proficiency in Microsoft Office applications. Preferred Experience in a multinational or shared services environment. Experience supporting employee relations, compliance matters, or workplace investigations. Experience supporting HR projects or process improvements. Familiarity with HR systems and case management tools. Experience working with multiple countries across EMEA.