Client Partner

Client Partner – Revenue Growth Focus Client partners lead DXC’s accounts with significant growth potential. Each Client Partner is assigned responsibility for one or more named current customers that represent material growth potential. For each of these accounts the Client Partner is the DXC leader of the account who orchestrates the company resources to achieve our revenue growth ambition based on a well-defined plan This role is pivotal in driving client success, deepening stakeholder relationships, and delivering on DXC’s revenue goals across all DXC offerings.  Key Performance Indicators The effectiveness of the Client Partner role will be measured by: Revenue growth – meeting or exceeding assigned net revenue growth objectives TCV/ABR production – securing bookings that contribute to in year revenue and build backlog Margin – achieving the profitability objectives of the covered accounts DSO – meeting targets for timely payments from covered customers NPS  - ensure that objective measures of customer satisfaction are conducted, actions are defined/executed as a result .

Revenue Growth : Drive meaningful revenue growth on assigned accounts, delivering revenue growth targets across all DXC offerings and ensuring consistent performance and forecasting accuracy. This includes:

Origination : Identify and develop new business opportunities across both short-term (LT5) and long-term (GT5) horizons. Revenue Retention & Renewals : Lead renewal cycles and retention strategies to protect and grow existing revenue streams. Competitive Positioning : Strategically position DXC’s offerings to differentiate against competitors and win new business. Client Relationship Development : Build and nurture executive-level relationships to strengthen client trust and influence. Enlist support of DXC executive sponsors to bolster alignment with clients. Executive Steering : Provide leadership and governance for major pursuits, ensuring alignment across internal and client stakeholders. Account Planning & QBRs : Lead structured account planning and quarterly business reviews with clients to ensure we are effectively meeting and exceeding our clients’ needs and are a thought partner for the future. VoC/NPS Actions : Continuously improve the client experience by ensuring swift follow up on Voice of the Customer (VoC) and Net Promoter Score (NPS) feedback. Accurate Forecasting: Create, drive and deliver forecasts to meet or exceed targets in transparent and predictable manner with weekly reporting Value Creation & Market Insight : Maintain up-to-date knowledge of industry trends, challenges, and DXC’s evolving portfolio of offerings to support development and strengthen the value proposition. Effectively position DXC’s solutions to address client needs in alignment with designated offerings.

Demonstrated client-first mindset and the ability to nurture long term, mutually beneficial relationships. Proven experience in client-facing roles with a strong track record in revenue growth at scale and strategic account management. Deep understanding of enterprise services and the ability to navigate complex client environments. Strong executive presence, communication, and negotiation skills. Ability to lead cross-functional teams, drive outcomes in a matrixed organization, and achieve outcomes through internal and external influence. Industry experience that is relevant to the Client’s business. Proximity to the Client buying centers and/or executive decision-makers. 概要 クライアントパートナーは、大きな成長ポテンシャルを持つDXCの担当アカウントをリードする役割です。 1社または複数の既存顧客を担当し、それぞれのアカウントにおいてDXCの代表として、明確な計画に基づき社内リソースを統括しながら、売上成長目標の達成を推進します。