Associate Director, HIV Regional Trainer
Merck
- Location
- North Wales, Pennsylvania, United States of America
- Employment
- Full Time
- Work model
- On-Site
- Level
- Senior
- Salary
- $142.4k – $224.1k/yr
- Posted
- Sep 4, 2026
Skills
About this role
Job Description
The Associate Director, HIV Regional Trainer (HRT) supports and facilitates field-based learning and capability development for commercial customer-facing roles within an assigned sales region. Serving as a trusted training partner, this role is embedded in the regional customer team to ensure that representatives build and maintain exemplary clinical and commercial acumen to drive meaningful patient impact. The Associate Director, HRT reports directly to the Director, HIV Regional Training and works in close alignment with National Sales Directors, Directors of Commercial Operations (DCOs), Customer Team Leaders (CTLs), HIV Marketing, and the US HIV Learning & Development (L&D) team. The HRT is a key operational enabler of the regional commercial structure, translating national strategies into customized, high-impact regional learning solutions. This position focuses on execution, providing structured feedback, demonstrating best-practice examples, and regional customization of learning solutions.
Position
Location: Field-Based (Within Assigned Region / Remote) Travel Requirements: Approximately 40-50% travel (primarily within the assigned region for field visits, regional meetings, and corporate training events) Primary Responsibilities 1. Training Execution & Field-Based Feedback Clinical & Product Facilitation: Deliver, facilitate, and reinforce clinical, product, and disease state training using HQ-approved materials, ensuring representatives are experts in the HIV portfolio. On-the-Job Feedback & Modeling: Conduct regular regional field rides with representatives to observe customer interactions and provide real-time, actionable feedback and best-practice examples on customer engagement, execution of the national message, account management, managed care pull-through, and selling effectiveness (e.g., Challenger Sales Model). Onboarding Excellence: Direct and support the regional onboarding of new hires in partnership with sales leadership, validating product knowledge, compliance standards, territory management tools (Gator Pro, Field Co-pilot, etc.), and customer-engagement skills through structured evaluation. Modern Learning Methodologies: Utilize and evaluate virtual and in-person technologies to deliver highly engaging, interactive learning, modeling, and training. 2. Business Partnership & Needs Assessment Regional Consulting: Act as an embedded learning consultant to Regional Directors, DCOs, and CTLs to analyze performance indicators and identify local training/knowledge gaps. Local Adaptation: Align national L&D frameworks with regional and territory business plans, adapting training solutions to address distinct local market dynamics, payer landscapes, and customer segment needs. Strategic Input: Translate field insights, regional business opportunities, and competitive pressures into targeted learning interventions, sharing critical feedback and execution examples with HQ to drive continuous improvement. 3. Stakeholder Collaboration & Alignment Marketing / L&D Bridge: Serve as the vital link between field sales teams, marketing, and L&D, ensuring absolute alignment of messaging, brand strategies, and commercial capabilities. Cross-Functional Synergy: Collaborate actively with marketing and market access partners to ensure seamless, unified, and compliant delivery of commercial training programs. 4. Leadership & Compliance Culture of Inclusion: Foster a collaborative, inclusive, and high-performance training culture across the region, encouraging perspectives and supportive professional development. Compliance Stewardship: Maintain strict adherence to all company policies, industry standards, and regulatory requirements governing staff learning, training facilitation, and commercial communications. Minimum Education Requirement Required: Bachelor’s degree (Business, Science, Healthcare, or Education preferred) Required Experience and Skills Industry Experience: Minimum of 5 years of related