WCM Digital Developer

Department: Digital Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

The WCM Digital Developer supports Marketing and Digital Experience by developing and delivering web content across Southwest Airlines’ digital channels, including Southwest.com, mobile applications, and Inflight Portals.   They’ll   utilize   front ‑ end technologies such as HTML, CSS, JavaScript, React, and Content Management Systems to build responsive, accessible, and technically sound digital experiences that meet Customer and business needs.   They’ll   write, test, document, and implement web solutions while supporting production issue resolution and ensuring content is   optimized   across devices and platforms. The WCM Digital Developer   leverages   strong technical, problem ‑ solving, and collaboration skills to deliver seamless digital experiences that enhance Customer engagement across Southwest’s owned properties.     Additional Details   This role allows for voluntary remote work for  the majority of  your working time within the Dallas-Fort Worth area, with occasional on-site presence at our Corporate Campus for training, meetings, and business needs. This role may also require limited travel for business purposes.    U.S. citizenship or current authorization to work in the U.S.  required  and no current or future work authorization sponsorship available.   We’re  committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Apply knowledge and skills of software development, automation process, and testing effectively to solve a range of problems Work alongside other Developers and Engineers on the team to elevate the Digital Experience and consistently apply best practices Collaborate closely with Business Owners, Product Owners, and cross-functional departments to communicate project statuses and meet deadlines Partner with Team Members and Leader to assess the needs of the user/business and then create technical solutions to meet the requirements Identify and resolve issues that arise during the design, testing, and maintenance processes using problem-solving skills Work in a fast-paced environment to deliver high-quality, technical implementations across a variety of on premise and cloud-based Service as a Software (SaaS) platforms Execute, maintain, and optimize tasks and projects based on specifications, programming standards, and best practices while adhering to project timelines Improve and expand technical capabilities by continuing their education through reading, workshops, conferences, and/or communities of practice Create, deliver, and maintain Webpages, Websites, and Web properties using expert level knowledge of, including, but not limited to, HTML, CSS, JS development, testing, quality control, and deployment May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Intermediate knowledge of development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience Intermediate knowledge of HTML and CSS code standards and ability to independently troubleshoot rendering issues in a wide array of configurations, browsers, device types Intermediate knowledge of the required programming languages, HTML, CSS, and JS Intermediate knowledge of web and mobile apps development