Manager Inflight Base Operations III

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Summary The Inflight Base Manager III is responsible for overseeing daily base operations with direct accountability for flight attendant performance and the leadership development of the Inflight supervisory team at Alaska Airlines (AS). This role sets and drives strategic priorities aligned with departmental goals, with a strong emphasis on operational reliability, customer experience, and safety. As a people leader, the Base Manager fosters a culture of accountability, engagement, and continuous improvement, ensuring the base operates efficiently and in full compliance with regulatory and company standards.

Lead team and establish priorities of Building a positive and trusting relationship with Flight Attendants and AFA (Association of Flight Attendants) Representatives. Maintains a highly visible presence at the base by attending to and handling flight attendant concerns. Ensures on-going and timely communication with the flight attendant group. Administers the labor contract. Oversee base operations with a focus on employee relations, safety, and sick leave management. Aligning base objectives with broader departmental goals to enhance performance and compliance. Lead Strategic Planning & Resource Allocation: Make informed decisions on base-level strategic initiatives, budget planning, and staffing schedules. Provide input to optimize flight attendant and supervisory workforce deployment. Administer labor agreements and maintain expert-level knowledge of FAA regulations and flight attendant procedures to ensure full compliance and operational integrity. Champion Performance & Accountability: Provide leadership in disciplinary processes and performance management. Promote a culture of proactive coaching, documentation, and accountability in partnership with the performance supervisor team. Develop people through effective performance management and ongoing feedback, Growing and developing the team for capacity and growth, looking at performance across the team, and time management. Collaborate Across Functions for Operational Impact: Represent Inflight at daily operational leadership meetings. Partner with cross-functional teams (e.g., Maintenance, Flight Ops, Airport Services) to assess and mitigate impacts of off-schedule operations. Participate in hiring and probation reviews, conduct IOE check rides, and serve as a liaison with local station leadership. Represent the company in community and public relations efforts while executing additional leadership duties as assigned. Job-Specific Experience, Education & Skills Required 5 years of experience in Inflight Operations, Crew Scheduling or related airline experience. 2 years of leadership experience. Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree. Ability to complete Alaska Airlines’ initial training/IOE, hold FAA flight attendant certificate, and remain qualified through recurrent training. Professional, reliable, able to work well under pressure. Ability and willingness to work a variable schedule, including being on call for a period of 24 hours. Team spirited, congenial, self-reliant, self-motivated and assertive. Must have the ability to prioritize and organize in a fast-paced environment, the ability to handle multiple tasks and interface with large number of people is critical. Demonstrated ability to anticipate needs of the staff and maintain