IT Manager - Log Management Services
Enterprise
- Location
- US-MO-St. Louis
- Work model
- On-Site
- Level
- Senior
Skills
About this role
Overview Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
This position offers the opportunity to work fully remote within the United States (except for Alaska and/or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours . This position will require employees to come on site to one of our St. Louis campus locations a few times per year for meetings/events or as needed. #LI-REMOTE Responsibilities The Log Management team is responsible for providing end-to-end logging capabilities that deliver holistic visibility into the state, health, and efficiency of Enterprise Mobility solutions.
This role offers a meaningful opportunity to drive impact through leadership, strategic collaboration, and relationship-building. Rather than focusing on deep technical implementation, the emphasis is on partnering across application and infrastructure operations to proactively analyze and monitor logging processes to ensure best practices and efficiencies. This role will manage an engaged and skilled team of engineers supporting multiple logging tools.
Key Responsibilities
Lead and support a team of IT Engineers focused on supporting multiple application and infrastructure teams who rely on our logging products for development, production support, and compliance requirements. Foster a collaborative, inclusive, and high-trust team culture that promotes continuous improvement and professional development. Collaborate with internal stakeholders to understand logging requirements, align priorities, and ensure monitoring strategies that support business and technical objectives. Facilitate key team activities, including sprint planning, retrospectives, and performance evaluations. Oversee team workload, manage project timelines and operational support roadmaps, and allocate resources effectively across multiple high-impact initiatives. Proactively identify and remove obstacles to team success, escalating issues when needed and driving timely resolution. Support incident response efforts and coordinate with cross-functional teams during service disruptions as needed. Manage vendor relationships, including performance evaluations, contract oversight, support coordination, and alignment with service level expectations. Ensure logging tools are effectively leveraged in alignment with organizational goals. Deliver regular,