Product Management Sr Analyst - Assistant Vice President

The Product Management Senior Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Pricing and Business Process Solutions team. Responsible for leading MCA governance, regulatory and policy compliance, control lifecycle management, issue remediation, audit and regulatory exam support, and business continuity planning, while partnering across business functions to strengthen risk management, control effectiveness, and operational resilience across the supported product groups and teams.

Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results Lead oversight and governance of all regulatory requirements, policies, and standards related to Manager Control Assessment (MCA) Governance, Issue Management, Audits, Regulatory Examinations, and MCA Reporting. Ensure compliance with enterprise governance frameworks, regulatory expectations, and internal policy requirements. Partner with stakeholders to maintain effective governance processes and support ongoing regulatory readiness. Govern the lifecycle of active and retired controls across the organization, ensuring alignment with Citi Policy Guidelines and control standards. Manage annual control reviews, attestations, and maintenance of control desktop manuals. Collaborate with Partner Delivery (PD) Business Managers to align new controls with applicable Process and Risk Taxonomies. Review and update taxonomy mappings, control objectives, and operational statements to ensure accuracy and completeness. Facilitate the development and documentation of end-to-end process maps and control documentation, including process overviews, in-scope products, control procedures, escalation protocols, and supporting governance requirements. Partner with business stakeholders to onboard and activate new controls, including preparation of Test of One documentation and supporting evidence. Submit and manage control approval packages through required governance channels, including inherent risk assessments and Control Design Assessments (CDA). Evaluate and address feedback from governance and monitoring teams to ensure successful control implementation. Ensure controls are appropriately mapped, documented, and integrated into ongoing MCA governance processes. Maintain governance repositories and control documentation in accordance with organizational standards. Lead end-to-end issue management activities, from identification and escalation through validation and closure. Conduct root cause analyses utilizing methodologies such as the Four Cs and Five Whys. Develop, document, and oversee corrective action plans (CAPs), ensuring timely execution and sustainable remediation. Monitor issue progress, assess associated risks and impacts, and provide escalation when necessary. Prepare closure documentation and coordinate validation activities to obtain final approvals from senior business leadership. Serve as a key liaison for Internal Audit reviews and external regulatory examinations. Coordinate the collection, review, and submission of audit and exam deliverables across business teams. Ensure responses are accurate, comprehensive, and aligned with regulatory and audit requirements. Partner with stakeholders to conduct research, gather supporting documentation, and obtain appropriate approvals and sign-offs. Lead annual review and maintenance of the Continuity of Business (CoB) Plan in partnership with Records Management, Business Delivery Managers, and senior business leaders. Ensure continuity strategies adequately address workforce, operational, and technology impacts during business disruptions. Maintain documentation of critical applications, business processes, service level requirements, outage recovery strategies,