TECHNICAL LEAD L1

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TECHNICAL LEAD L1

Fort Lauderdale

Florida

9/11/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Contact Center Production Implementation Engineer Fort Lauderdale, Florida or NJ   5+ years of contact center implementation and support experience. Demonstrated Cisco UCCE production implementation experience. Hands-on AWS Connect implementation and operational support experience. Experience supporting large-scale enterprise contact center environments. ITIL Foundation certification or working knowledge of ITIL processes. AWS Certification preferred. Cisco Collaboration or UCCE certifications preferred. Bachelor's Degree, Technical Diploma, or equivalent experience. The primary technical focus for this role is Cisco Contact Center technologies, including Cisco UCCE, CVP, ICM scripting, CUCM, SIP, voice gateways, and AWS Connect implementation and support.

Mandatory Skills: Cisco Contact Center Enterprise Admin

.   Experience: 5-8 Years

.   The expected compensation for this role ranges from $60,000 to $135,000 .   Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also