KYC Ops Post Execution Quality Reviewer

Job Purpose: The Post Execution Quality Reviewer (PEQR) will be part of the  KYC Ops Post Execution Quality Review Team unit. The unit is tasked with conducting quality control reviews across different LOBs. Responsibility includes reviewing approved KYC records and measuring correctness, completeness & consistency of these records. The program engages stakeholders and provides formalized defect reporting and feedback on a monthly basis to senior management/stakeholders involved in the KYC Record process.  The objective is to improve the quality of the KYC Records.

The responsibilities of Post Execution Quality Reviewer are as under: Conduct end to end post approval reviews of KYC Records ( All client types) Report deficiencies on a timely basis. Act as primary point of contact for assigned region Engage with Stakeholders/Senior management and ensure timely PEQR feedback loop Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes Assist or Lead continuous improvement plan and track implementation and success of initiatives Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity Provide updates at regular meetings with KYC Operations, RCT, Compliance, etc. Manage remediation projects / initiatives and report on progress as required Assist/Lead departmental projects / initiatives as requested Development Value: The successful candidate will have an excellent opportunity to develop a broad knowledge of KYC and operational concepts, and needs within a major global financial organisation, building on their current Quality/AML-KYC experience. Knowledge/Experience: Required A proven track record with at least 5-7 years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory) Preferred Compliance, Audit and Regulatory experience desirable Strong Operations experience desirable Global experience would be beneficial Skills: Exhibit good written and verbal communication skills. Possess the ability to work with various Stakeholders and build and maintain effective working relationships Ability to manage team level processes and deliver presentations Ability to proficiently use MS Office products, particularly Word, Excel and PowerPoint Strong analytical and time management skills, excellent attention to detail Qualifications: Bachelor’s Degree or higher with at least 5-7 years’ experience in relevant domain AML/KYC Certifications like ACAMS preferred Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Competencies: Ability to multi-task and work independently Ability to work to tight deadlines as part of a team. Exhibit good attention to detail while focused on delivery. Ability to work on several initiatives concurrently and cope with changes in priorities. Proactive and “no surprises” approach in communicating issues and strength in sustaining independent views. ------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Business KYC ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender