Contingent Labor Associate

Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Contingent Labor Associate within PNC's Talent Acquisition and Outreach organization, you will be based in Pittsburgh, PA or Cleveland, OH. This role supports the contingent labor program throughout the entire contractor lifecycle by partnering with internal stakeholders, managers, third-party suppliers, contractors, HRIS, technology, and support teams to ensure efficient program administration. Key responsibilities include managing contractor requests and workflow tracking, coordinating candidate onboarding, provisioning and maintaining system access, processing extensions, end-date changes and terminations, researching timesheet issues, resolving discrepancies, processing corrections, and supporting accurate contractor time reporting and approvals. The role serves as a primary point of contact for operational issues and escalations, troubleshooting system-related concerns, coordinating resolution efforts across multiple teams, tracking progress, and communicating updates to stakeholders. Additional responsibilities include reviewing and applying contingent labor contractual agreements, maintaining compliance with program requirements, supporting reporting and analytics, developing presentations, coordinating vendor forums, conducting vendor audits, managing supplier scorecards, and providing ongoing operational support through effective communication and expertise with vendor management systems and related tools. The position requires the ability to work independently with minimal oversight while consistently delivering high-quality, accurate, and timely results. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.   PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Support the contingent labor organization across the complete lifecycle of the contract labor program.   This includes coordination of key stakeholders (hiring managers, third party suppliers, candidates, etc.) to ensure the onboarding, offboarding of contractors and compliance with relevant procedures.   This role provides support to all parties through effective communication skills, technical savvy in using vendor management systems and tools. In partnership with internal stakeholders, third party suppliers and contractors, performs the day to day functions within the vendor management system to administer the contingent labor program, including but not limited to request tracking, candidate onboarding, access provisioning, extensions and terminations.    Tasks are completed independently, in a timely manner with little oversight, and high quality and accuracy. Facilitates the tracking and collecting of contingent labor program data to assist in the creation of metrics and analytics. Participates and/or supports contingent labor ad-hoc projects such as but not limited to reporting, presentation development, vendor forums, vendor audits, and scorecards. Reviews, understands and applies the general provisions of contingent labor contractual agreements between PNC and third party suppliers. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized