Senior Sales Support Consultant

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About EPD: Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

As a Senior Sales Support Consultant , you will provide commercial leadership and specialized expertise to support the growth and success of Caterpillar's Electric Power business. Working closely with regional sales teams, dealers, and customers, you will develop and implement value-based solutions that strengthen Caterpillar's competitive position and accelerate business growth.  This role provides centralized commercial expertise, supports complex sales opportunities, develops capability across the dealer network, and leads strategic initiatives that advance both short-term business objectives and long-term growth priorities.

Serve as a sales and commercial support specialist for regional sales teams focused on dealer growth within Electric Power, providing commercial coordination and project execution supporting reps, dealers, and customers. Deliver commercial process improvement projects to the regional sales teams to grow sales to user revenue through dealers. Define and manage annual dealer performance metrics and consult with regional sales teams for successful outcomes. Lead annual business planning and target setting for EPD commercial goals. Standardize processes across supply chain, order fulfillment, and invoicing activities. Serve as a senior consultant on the team to mentor, influence, and coach other team members with a customer focus in a culture of continuous learning. What you will have:  Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop