Business Support Analyst

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Business Support Analyst  Locations : Melbourne, Australia| Hybrid Get To Know Us: SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.  As a leading innovator in technology-powered solutions, outsourced administration and operational services focused on the global financial services industry, SS&C has a network spanning the major financial and commercial centres of North America, Europe, Asia, and Australia.  SS&C is also the world’s largest hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. As a provider In Australia, SS&C is a specialist provider of outsourced registry services with a technology focus and high levels of automation across institutional & retail solutions.  Predominately located in Melbourne and Sydney with 600+ employees, most of the Australian division work on Unit Registry (referred to as Transfer Agency around the world) technology and services. SS&C’s Transfer Agency business is the largest provider of Unit Registry services in Australia, providing Fund Manager, Custodians and end to end service offering.  Why You Will Love It Here! Flexibility : Hybrid Work Model Your Future: Income Protection Insurance & Salary Continuance Work/Life Balance: Generous Bereavement & Compassionate leave Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Reports to: Manager, Specialist and Business Support Opportunity snapshot: The Business Support Analyst plays a critical role in supporting SS&C's Transfer Agency and Fund Administration operations through the delivery of core operational services, specialist regulatory activities, operational change support and business integration initiatives. The role combines day-to-day operational ownership with responsibility for complex exception management, regulatory reporting, operational readiness and continuous improvement activities. The incumbent acts as a key liaison between operational teams, technology, compliance, fund managers and external stakeholders to ensure operational integrity, service excellence and regulatory compliance. A significant component of the role involves the end-to-end management of FATCA and Common Reporting Standard (CRS) annual reporting obligations for approximately 70 Fund Managers. This includes project planning, data validation, stakeholder engagement, regulatory lodgements, issue resolution and oversight of more than 1,000 trust reporting submissions annually. The role requires strong technical expertise in investor tax classifications, trust structures, ATO reporting requirements and registry systems, together with the ability to manage multiple stakeholders and critical regulatory deadlines. ​ Key Accountabilities: Business Support Services (Core BAU Ownership) Deliver critical operational