Software Engineering Lead - ServiceNow Developer, Service Portal

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Bring innovative ideas to help continuously improve the application portfolio including the design, build, deploy, test and runtime within cloud ecosystems Involve in troubleshooting and debugging critical problems and resolving complex technical issues that may arise Design Discussions Documentation review Architecture/Code reviews Understanding business requirements and translating them into high level implementation plans & flows for development and capability teams Create solution roadmaps and proposals aligning to business objectives and goals Provide recommendations and technical guidance to improve performance, reliability, and reusability within the constraints of budget, resource and business dependencies In base and mid-level roles, engages across teams in a capacity that ranges from assisting on in-flight initiatives, up to technical briefings and demonstrations of new technologies across the organization Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor's degree in Computer Science or similar field 7+years of experience working on multiple layer of technology Common Technical Skills: Database: 8+ working experience of database (SQL or PL/SQL), API / Web Services: Working experience in Web Services / API, REST Architecture etc. Hands-on working experience on different platforms like ServiceNow, HTML, JavaScript, jQuery & CSS Relevant experience in administrating, Development and supporting ServiceNow platforms Development experience in ServiceNow, .Net, Full Stack abilities ( DevOps, Cloud) & with proven experience both technical capabilities Experience on ServiceNow, C#, HTML, JavaScript, CSS , Web APIs, Experience in Agile environment and Test-Driven Development API / Web Services: Working experience in Web Services / API, REST Architecture etc. Knowledge of MS SQL Server, SSIS, SSRS ServiceNow UI developer who works with stakeholders to design UI as per business & Optum defined standards by working closely with co developers, product owners, QA team DevOps: Experience with designing, developing, implementing, monitoring and troubleshooting applications in the Azure Public Cloud Working experience in CI/CD pipeline (test, build, deployment and monitoring automation) Cloud: Working experience or good knowledge of cloud platform (e.g. OpenShift, Azure, AWS) preferably Azure Knowledge of software configuration management and packaging Knowledge of build tools such as Jenkins or equivalent Knowledge of ITIL framework and good understanding of ITSM modules (Asset/Configuration/Incident/Problem Management, Product Catalog etc.) Open Source: knowledge of OpenSource adoption and use cases Product / Project / Program Related Tech Stack: Testing - Nunit, JUnit DevOps - Azure, Jenkins, GitHub, Docker, Redis, SonarQube Others - JMeter, Groovy,