Integrated Absence Claims Specialist (10/19 Start Date)

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)     Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location.   Relocation assistance:   is not available for this opportunity.   Requisition #:  76502   The Role at a Glance

We are excited to bring on a highly motivated Integrated Absence Claims Specialist to staff our ever-growing claims organization.     As an Integrated Absence Claims Specialist, you will manage a workload of Short-Term Disability claims and their associated leaves. You will be responsible for conducting initial and ongoing interviews with claimants, obtaining, and reviewing medical records and making timely and ethical claim determinations. You’ll complete a thorough training to develop new skills and give you the confidence you need to be successful in your new role. If you enjoy working in a fast-paced team environment from the comfort of your own home, then please read on!    Learn more about a day in the life of a Claims Specialist at Lincoln Financial Group by watching this video -  Lincoln Financial What you'll be doing

Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable.

Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations.

Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning

Completing accurate financial calculations consistent with company and state guidelines.

Must haves:    High School diploma or GED

1-2 years of experience in claims, leaves, or customer service  Strong written and verbal communication skills  Excellent organization skills with the ability to multi-task  Experience with disability and/or absence management claims

Strong mathematical skills for payment calculations Application Deadline

Applications for this position will be accepted through August 28th, 2026, subject to earlier closure due to applicant volume.    What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.    What’s in it for you:

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

Leadership development and virtual training opportunities

PTO/parental leave

Competitive 401K and employee benefits

Free financial counseling, health coaching and employee assistance program

Tuition assistance program

Work arrangements that work for you

Effective productivity/technology tools and training

The pay range for this position is $25.87 - $35.84 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees.  In addition, the role may be eligible for the Annual Incentive Program, which is