ServiceNow Platform Engineer Principal

Job Posting End Date 08-21-2026 Please note the job posting will close on the day before the posting end date.

Part of a larger team delivering high quality technology solutions to the business. Design, develop and installs advanced software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software.  Works within a Waterfall or Agile methodology/framework based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.

What you’ll do: Essential Job Functions & Tasks 7+ years of hands-on ServiceNow development experience.   Proven experience planning, testing, and executing ServiceNow annual upgrades.   Strong knowledge of the ServiceNow platform architecture, development framework, and best practices.   Extensive experience with CMDB, Discovery, Service Mapping, and data governance.   Experience developing integrations using REST, SOAP, and Integration   Hub.   Proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization. Additional code languages such as   powershell , python,   bash, C++   are   a plus   Experience supporting or migrating between on-premises and cloud ServiceNow environments   are   a plus.   Ability to collaborate with business stakeholders, architects, and technical teams to deliver scalable solutions.   Strong troubleshooting, problem-solving, and documentation skills.

Education requirements are listed below: Bachelor's degree in computer science, engineering, or related technical field is required. Work Experience requirement listed below: 7 years relevant work experience is required. An equivalent combination of education and related experience may be considered. At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Data Compensation Grade: SP20-008 Compensation Range: $98,993.00 - $128,688.00 The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.   Hear about it first!   Get job alerts by email.  Log in to your Candidate Home Account today!  If you don't have an account, you can create one. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race,