Service Architecture Lead

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.  You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Service Architecture Lead is responsible for defining and governing service architecture for software-enabled products to ensure they are deployable, maintainable, recoverable, diagnosable, and service-ready across the full product lifecycle. This role translates system-level service strategy into standards, requirements, reusable procedures, and service offerings that can be executed by engineering teams, service teams, and implementation resources across new product development and on-market products. This position reports to the Sr. Manager, GSRE Upstream & Automation and is part of Global S ervice engineering department located in Portsmouth, UK or Bangalore, India and will be an on-site role.

Define and maintain service architecture standards, design patterns, and guardrails across software-enabled products. Drive standardization of deployment architectures, reference designs, and reusable assets (templates, checklists, tooling) Lead Service Design Reviews (SDRs) across NPD and lifecycle programs to ensure deployability, recoverability, diagnostics, and upgradeability Own core design domains including: Field Installation & upgrade strategy Backup, restore & data integrity Crash recovery & resilience Diagnostics, logging, and observability IT/OT integration (networking, domain, security) Translate field and service requirements into technical architecture requirements early in product development Lead or direct work of cross-functional contributors without formal authority, including engineers and program stakeholders Provide technical direction and coaching to peers, contractors, and cross-functional NPD teams to ensure deliverables are standardized, reusable, scalable, and aligned to Cytiva service expectations.

Master’s degree in Engineering, Systems Engineering, Computer Science, Information Technology, Automation, or a related technical discipline preferred; Bachelor’s degree with equivalent experience will be considered. 10+ years of experience designing, deploying, supporting, or architecting complex software-enabled systems, automation platforms, industrial control systems, IT/OT environments, or enterprise software solutions. Demonstrated ability to apply systems engineering thinking to connect software, infrastructure, networking, data, cybersecurity, service, and lifecycle requirements into practical architecture solutions. Experience developing architecture standards, serviceability frameworks, deployment models, or lifecycle strategies that enable repeatable execution by engineering teams, service organizations, and external partners. Proven ability to lead through influence by translating technical vision into clear requirements, reusable standards, procedures, and work packages that others can execute. Broad technical knowledge across multiple service domains,