Account Executive - Services, Service Provider North

Meet the Team The EMEAR Service Provider team for NORTH is a high-performing, dynamic group of accounts dedicated to driving digital transformation for Cisco’s most strategic accounts. This AE Services role is expected to cover accounts in the BENELUX (Belgium, Netherlands, Luxembourg) region, Switzerland, NORDICS and Germany. The final territory coverage is to be confirmed during onboarding. The AE Services functions as a trusted advisor, bridging the gap between cutting-edge technology and real-world business outcomes to power the future of connectivity. Our team is a diverse, collaborative, and fast-paced in an environment where innovation is encouraged and every member plays a critical role in our collective success. Working here means being at the forefront of the industry, tackling complex challenges, and delivering solutions that directly impact the success of a premier global customer. The purpose of the Account Executive – Services (Services Seller) at Cisco is to act as a strategic partner and advisor to account teams and customers who bridges the gap between Cisco’s technology portfolio and the customer’s business outcomes. Provides experience and expertise in the deployment and support of Cisco technology solutions in a safe and secure manner. The purpose of the team is to maximise the value of the Cisco portfolio for the customer while securing sustainable, long-term revenue growth for the Cisco. You are the frontline leader who turn "Digital Transformation" from a concept into a measurable reality for our most strategic accounts.

Architect high-value Professional Services proposals that directly address Customer’s business requirements and drive measurable revenue growth. Manage the full sales lifecycle, from identifying customer pain points and building meaningful relationships with key stakeholders to forecasting and closing strategic deals. Drive incremental Annual Contract Value (iACV) and support the transition to recurring revenue models to enhance the overall customer experience and long-term value. Lead complex commercial and contractual negotiations to secure new deals and expand Cisco’s footprint within the account. Develop and execute comprehensive sales strategies by collaborating with internal CX, Customer Success, and Portfolio teams to ensure seamless service delivery.

5+ years of experience in the Service Provider (SP) market, demonstrating a deep understanding of industry dynamics and customer needs. 7+ years of proven success in Sales or Business Development roles, specifically managing complex, multi-faceted deals in the Professional Services area. Bachelor’s degree in an IT-related field, or 7+ years of equivalent experience in IT project delivery, IT engineering or operations, network engineering or operations, IT Software development, testing and deployment. Demonstrated ability to negotiate complex agreements spanning hardware, software, and services. Passion, drive, hunger to develop new services business and win for Cisco. Fluency in English.

Strong knowledge of ITIL, PDI (Plan, Design, Implement), DevSecOps and program management methodologies. Proven experience in navigating large, matrixed organizations to secure internal approvals and align cross-functional resources. Exceptional communication and presentation skills, with the ability to articulate technical value to C-suite and executive-level stakeholders. Technical proficiency in Cisco’s SP solutions portfolio, with a strong emphasis on Automation, Cloud, IP Transport, and Security. Familiar with MEDPICC and Value Selling methodologies. Ability to travel approximately 50% of the time to engage with customer sites and internal teams. Be close to major city or airport. Cisco professional level certifications like CCNA, or CCNP. Other languages like Dutch, Swedish, Norwegian, German, or any other relevant language in the NORTHERN EU