Central Scheduler - Per Diem

Join the Southwest Healthcare Team!

Creating Health and Harmony, Southwest Healthcare is a comprehensive network of care with convenient hospital and ambulatory care/outpatient locations here to serve the Southern California community. With over 7,000 passionate providers and healthcare employees, our shared goal is to provide convenient access to a wide range of healthcare services in a way that benefits you, your family, and the entire community. Southwest Healthcare is comprised of five acute care hospitals and several non-hospital access points, including: Corona Regional Medical Center, Palmdale Regional Medical Center, Southwest Healthcare Rancho Springs Hospital, Southwest Healthcare Inland Valley Hospital and Temecula Valley Hospital, Temecula Valley Day Surgery, A+ Urgent Care Centers, Apex Heart Specialists, and Riverside Medical Clinics. We've won various awards throughout our region and focus on career development and promotion. The people are at the core of everything we do. If you are looking for a career and not just a job, you're in the right place! For more information on how to join our dynamic team, please visit our website at www.swhealthcaresystem.com.

Southwest Healthcare is seeking a on-site Per Diem Central Scheduler who will be responsible for outpatient scheduling, verification of insurance eligibility, benefits, and authorizations for multiple facilities across the region. The position will be located at Corona Regional Medical Center. Duties include but not limited to: Ensures that the systems are updated according to departmental standards. Verify physician orders match patient type, procedure type and authorizations match physician orders, including CPT codes to be performed. Pre-registers patients for their scheduled outpatient procedures. Runs Medicare Advanced Beneficiary Notice (ABN) on all Medicare patients. Calculates patient liability for pre-scheduled procedures and collects from patient at the time of pre-registration. Provides support to PAS, PAC and Centralized Scheduling Leadership teams.

DUCATION/TRAINING/ EXPERIENCE: High School diploma required. Two (2) to Three (3) years of experience in scheduling, registration, insurance, and authorization verifications in a healthcare setting required. Proficient in Microsoft Word, Excel and Powerpoint. Medical Terminology Required. Requires knowledge of general office equipment, computers, 10-key, and associated software packages. CERTIFICATIONS/LICENSES: CHAA Certified preferred. Current CA Driver’s License required. OTHER SKILLS AND ABILITIES: Demonstrates knowledge and ensures compliance with the Joint Commission and Title 22 standards and guidelines. Demonstrates compliance with Healthcare policies and procedures at all times. Demonstrates strong leadership, organization, communication, and interpersonal skills. Demonstrates ability to relate to clinical personnel and medical staff, as well as ability to interact well with the public. Must have knowledge of PC and applications. Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and Healthcare staff. General knowledge of office procedures and ability to utilize resources in an organized manner. Knowledge of insurance benefits, covered services, billing, and collection procedures for all government insurance programs and commercial programs for acute facilities. Ability to initiate, obtain and/or update verification and authorization requirements as appropriate for patient services for each patient account. Ability to log and maintain daily productivity goals to meet key performance indicators. Ability to complete Scheduling and Insurance verification functions for pre-scheduled procedures. Ability to read and interpret insurance contracts and reimbursement rates.Ability to discuss personal and financial matters with patients and/or their