Associate Director-Business Operations

Location: IN-TS-HYDERABAD-CYIENT LTD-CUST ~ Plot No. 2, IT Park ~ CYIENT LTD, Nanakramguda, Gachibowli (External Site)

 Position Role Type: Hybrid About RTX At RTX, we are driven by a shared purpose: to solve the world's most complex challenges and deliver innovative solutions that make a difference. With a strong focus on technology, engineering excellence, and continuous innovation, RTX brings together talented people across the aerospace and defense industry to build solutions that shape the future. When you join RTX, you become part of a global team where your ideas, expertise, and curiosity are valued. You will have opportunities to work on meaningful projects, collaborate with experts across the world, and continuously grow your technical and professional capabilities. About Collins Aerospace Collins Aerospace, an RTX business, is a global leader in aerospace and defense technologies. We develop advanced solutions across commercial aviation, business aviation, military, and space markets. Our teams work on technologies that support aircraft from design and manufacturing through operation and maintenance. At Collins Aerospace, you will work with talented professionals on complex global programs while contributing to solutions that improve safety, reliability, performance, and customer experience.

The Digital Technology – Digital Product Life Cycle (DPLC) and Advanced Technology organization is looking for an experienced and strategic Business Operations Leader to help shape, strengthen, and evolve how the organization operates. In this high-impact role, you will establish long-range operating strategies, strengthen management systems, improve governance, and drive organization-wide process improvements using CORE principles. As a strategic member of the Business Enablement Leadership Team, you will work closely with senior leaders and cross-functional teams to improve execution discipline, increase transparency, and enable predictable delivery and continuous improvement. This role is ideal for a strategic thinker who can connect strategy with execution, solve complex organizational challenges, influence senior stakeholders, and lead meaningful change across a matrixed environment.

Drive Business Operations & Strategy Support and execute the business operations strategy, operating model, and governance. Improve clarity, alignment, accountability, and execution across the organization. Strengthen management processes and operating routines. Lead Process Improvement Lead initiatives to simplify work, reduce waste, and improve efficiency using CORE methodology. Identify operational gaps, understand root causes, and implement practical solutions. Promote continuous improvement and structured problem-solving. Enable Data-Driven Decisions Lead business reviews and operational analysis with leadership and key stakeholders. Develop and track KPIs and performance measures aligned with business goals. Provide clear insights and recommendations to support leadership decisions. Strengthen Governance & Risk Management Manage risk, issue, and change-control processes across programs and workstreams. Improve visibility, accountability, and timely escalation of issues. Help identify and address risks early. Support Financial & Resource Planning Partner with Finance on budgeting, forecasting, and resource planning. Ensure resources and investments support business priorities. Provide financial and operational insights to support decision-making. Drive Communication & Engagement Develop communication plans that improve transparency and alignment. Support town halls, leadership reviews, and employee engagement activities. Clearly communicate business priorities, progress, and outcomes.

Gain broad exposure to Digital Technology business operations and strategic planning. Develop deeper expertise in operating models,