Program Delivery Coordinator

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    What this job involves: As the Program Delivery Coordinator, you will provide essential operational support to ensure seamless delivery of events and programming in service of the Amazon Global Real Estate and Facilities (GREF) client. At JLL, we are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees. You will support the Senior Program Delivery Coordinator (Sr. PDC) in all phases of event coordination, including intake, logistics planning, vendor communication, and on-site execution while ensuring every event reflects excellence and professionalism. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. You will manage event setup and breakdown logistics, ensuring spaces are configured correctly and all materials, AV equipment, and catering are in place before event start while maintaining the event intake system and tracking all requests, confirmations, and status updates in real time. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career. This position requires you to liaise with building facilities, AV support, catering, and security to coordinate logistics for each event while serving as the on-site point of contact throughout each event, greeting and orienting attendees and providing wayfinding assistance. We support each other's wellbeing and champion inclusivity and belonging across teams. As you grow in this role, you will assume Sr. PDC responsibilities during periods of absence, ensuring full continuity of event operations and contributing to program expansion and strategic initiatives. What your day-to-day will look like: Primary Scope: Standard Responsibilities Support the Sr. PDC in all phases of event coordination, including intake, logistics planning, vendor communication, and on-site execution to ensure seamless delivery of programming Manage event setup and breakdown logistics, ensuring spaces are configured correctly and all materials, AV equipment, and catering are in place before event start while maintaining attention to detail Maintain the event intake system, tracking all requests, confirmations, and status updates in real time to ensure clear communication and alignment with stakeholders Liaise with building facilities, AV support, catering, and security to coordinate logistics for each event while proactively addressing potential issues and ensuring smooth operations Complete post-event documentation, including attendance records, issue logs, and satisfaction data, for review by the Sr. PDC to support continuous improvement Maintain inventory of event supplies and equipment while coordinating reorders and replenishment as needed to ensure readiness for upcoming programming Greet and orient event attendees, provide wayfinding assistance, and serve as the on-site point of contact throughout each event, delivering exceptional customer service and support Elevated Scope: Program Expansion and Strategic Support Assume Sr. PDC responsibilities during periods of absence, ensuring full continuity of event operations within the designated space while maintaining quality standards and client satisfaction Contribute to the development and refinement of event SOPs, checklists, and templates based on operational experience and lessons