Director, Specialist Sales, Services Business Development
Mastercard
- Location
- Singapore
- Work model
- On-Site
- Level
- Staff
- Posted
- Sep 14, 2026
About this role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Specialist Sales, Services Business Development Overview Mastercard Services is a key differentiator for Mastercard, delivering data, analytics, technology, and consulting solutions that help customers make smarter decisions, accelerate growth, and improve business performance. Within Services, the Advanced Analytics business delivers industry-leading solutions that help organisations optimise customer acquisition, customer engagement, marketing effectiveness, loyalty programmes, pricing decisions, and business growth. Our portfolio includes Test & Learn, Customer Lifecycle Analytics, Media & Marketing Measurement, Location Analytics, Merchant Analytics, Privacy Technology, and other AI-powered analytical solutions. We are seeking a Director, Specialist Sales – Advanced Analytics, Retail & Commerce, Asia Pacific, to drive the growth of Mastercard's Advanced Analytics business across some of the region's most prominent retail, travel, hospitality, and quick service restaurant brands. Based in Singapore, this individual will be responsible for originating and closing strategic sales opportunities, developing senior executive relationships, and leading complex enterprise sales engagements across Asia Pacific.
Role
Key Responsibilities: * Develop and execute a sales strategy to accelerate the adoption of Mastercard's Advanced Analytics solutions across Retail & Commerce clients throughout Asia Pacific. * Drive new business growth through the sale of Test & Learn and broader Advanced Analytics solutions. * Build and maintain a robust pipeline of strategic opportunities across priority markets and key customer segments. * Lead complex enterprise sales processes from qualification through contracting and expansion. * Establish and manage relationships with senior client stakeholders across business, marketing, loyalty, analytics, digital, customer experience, strategy, and innovation functions. * Act as a trusted advisor to clients on growth strategy, customer engagement, marketing effectiveness, loyalty optimisation, digital transformation, and data-driven decision making. * Collaborate closely with Mastercard account teams, Services sales specialists, product teams, consulting teams, and customer success organisations to identify and pursue opportunities. * Position Advanced Analytics solutions as part of larger enterprise transformation and growth initiatives. * Identify opportunities to bundle Test & Learn with broader Mastercard Services capabilities and solutions. * Represent Mastercard at major industry conferences, customer events, and executive forums across Asia Pacific. * Contribute industry insight and market intelligence to support product development and go-to-market initiatives. All About You Experience: * 12+ years of enterprise sales, business development, consulting, analytics, SaaS, technology, or data solution sales experience. * Demonstrated success selling complex solutions to large enterprise customers across Asia Pacific. * Proven track record of consistently achieving or exceeding sales targets through new business acquisition. * Experience managing long, complex enterprise sales cycles involving multiple stakeholders and executive decision-makers. * Strong experience developing pipeline through strategic prospecting, account planning, and relationship building. Industry Expertise: * Deep understanding of the Retail & Commerce landscape across Asia Pacific. * Strong