Engineer - Cloud Services

The Big Picture       Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry .       Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion .       Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations .       Sysco LABS’ enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network and the in-restaurant dining experience of the end-customer.     Location:   Sri Lanka   Employment Type:   Full-Time   Department:   Patching Operations   Title :   Engineer – Patch Operations   (Windows / Linux)   Experience Level:   1 - 3   Years     About the Role     We are   seeking   a highly motivated   Engineer   to   join our   Patch   Operations team. The successful candidate will   be responsible for   maintaining   operating system security compliance through vulnerability remediation, patch deployment, and platform lifecycle management across a large-scale hybrid infrastructure.     The role supports Windows and Linux server environments hosted across on-premises and multi-cloud platforms, ensuring security vulnerabilities are remediated within defined SLA timelines while   maintaining   platform stability and availability.     Our Environment   Enterprise-scale Windows and Linux server infrastructure   Multi-Cloud Platforms: AWS, Microsoft Azure, Google Cloud Platform (GCP)   Virtualization Platforms: Nutanix AHV and VMware vSphere   Patch Management Platform: Tanium   Vulnerability Management Tools: Qualys, Tenable, Rapid7, or equivalent   Infrastructure Automation: PowerShell, Bash, Ansible, Terraform   ITSM Platform: ServiceNow   Global 24x7 Operations Environment     Key Responsibilities   Patch Management & Remediation   Deploy monthly operating system security patches across Windows   and   Linux server environments.   Utilize Tanium to schedule, deploy,   monitor , and   validate   patch compliance activities.   Coordinate emergency and Zero-Day vulnerability remediation activities.   Perform vulnerability remediation   in accordance with   organizational security policies and SLAs.   Validate successful installation of patches and security updates.   Investigate and resolve failed patch deployments.   Vulnerability Management   Analyze vulnerability reports and prioritize remediation activities based on risk ratings.   Collaborate with Cyber Security teams to address critical and high-risk vulnerabilities.   Track remediation progress and   maintain   compliance reporting.   Infrastructure Operations   Support Windows Server (2012, 2016, 2019, 2022) and Linux (RHEL, Rocky, Ubuntu, Amazon Linux) environments.   Coordinate patching activities across Nutanix, VMware, AWS, Azure, and GCP hosted workloads.   Participate in maintenance windows and change management activities.   Support server lifecycle management activities including build, migration, and decommissioning.   Troubleshoot OS-related issues resulting from patch deployments.   Automation & Reporting   Develop and   maintain   PowerShell and Bash scripts to automate operational tasks.   Create and   maintain   patch compliance dashboards and   reporting   metrics.   Contribute to infrastructure automation initiatives.   Identify   opportunities to improve patching efficiency and reduce manual effort.   Operational Excellence   Participate in patch