Sales Operations Senior Manager
- Location
- Location Negotiable
- Employment
- Full Time
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 998 approvals (FY2023)
- Posted
Skills
About this role
We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes. This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A. The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams.
Key Responsibilities
Strategic Revenue Operations • Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning. • Establish and maintain KPIs and ensure alignment with organizational goals and operational execution. • Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis. Technology Stack Ownership • Act as the primary owner of the GTM technology stack, including Salesforce, LinkedIn Sales Navigator, Apollo.io, Orum, and CPQ tools. • Define and maintain the Salesforce product vision, strategy, and roadmap to align with business goals. • Manage relationships with Salesforce and third-party vendors, overseeing contracts, licensing, and technical requirements. • Prioritize development backlogs based on business impact, stakeholder input, and feasibility. Cross-Functional Collaboration • Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams. • Act as the main point of contact for operational initiatives, providing guidance and strategic insights. • Facilitate regular stakeholder meetings to align priorities and identify process optimization opportunities. Operational Execution • Lead the management of Salesforce as the system of record, ensuring data hygiene and alignment with FP&A metrics. • Oversee forecasting and pipeline management processes, utilizing advanced analytics to drive actionable insights. • Manage deal desk operations, including CPQ development, pricing strategies, and discount approvals. Analytics & Reporting • Create and maintain dashboards and reporting structures to provide real-time insights into KPIs and revenue trends. • Deliver data-driven recommendations to executives and Boards, influencing strategic decisions. • Ensure data integrity across all systems and alignment between CRM and FP&A platforms. Senior Sales Operations Manager | Job Description Continuous Improvement • Monitor industry trends, Salesforce updates, and emerging technologies to enhance operational capabilities. • Recommend and implement third-party tools and solutions that complement the existing tech stack. • Foster a culture of continuous improvement through feedback loops and iterative enhancements. Basic Qualifications • Minimum of 7 years experience in Revenue Operations or Sales/Sales Operations • Minimum of 4 years experience in Salesforce administration and ecosystem tools • Minimum of 4 years experience in analytics/analytics tools (Excel, Tableau, SQL, etc.) Preferred Qualifications • Strong understanding of GTM strategies, SaaS metrics, and operational frameworks. • Exceptional communication and project management skills, with the ability to drive alignment and execution • Demonstrated success in executing large-scale operational initiatives and delivering measurable results. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/01/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid