Litigation Operations Support Analyst – Attachments Processing
Bank of America
- Location
- Phoenix
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 278 approvals (FY2023)
- Posted
- Aug 21, 2026
About this role
Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description
This job is responsible for handling moderately complex legal documents; knowledge of a subset of documents necessary to provide thorough responses on behalf of the bank to 3rd parties. Key responsibilities include interpretation, sound judgment, informed decisions, restricting accounts, and compliance with state, federal requirements and privacy laws. Job expectations include maintaining caseload and adherence to production, quality requirements and required deadlines. Line of Business Job Description: Legal Order operations is an area with significant legal and reputational risk that processes third party levies, garnishments, temporary restraining notices, and seizure warrants related to debts or criminal activity, as well as subpoenas served on the bank for both civil and criminal matters.
Responsibilities
Review complex legal orders, apply state or federal laws and determine whether to attach client funds. Attachments processes levies, garnishments, temporary restraining notices, and seizure warrants related to debts or criminal activity. Determine eligibility for state or Federal Exemptions. Initiate payment of funds to agency / court as applicable Apply Federal Exemptions to allow access to exempt funds. Create customer notification letter for account activity. Provide official bank response to courts or agencies. Contact with agencies including law enforcement as needed . Accurately interprets legal documents Manages caseload effectively Submits timely accurate responses to legal matters Communicates effectively with external third parties Makes decisions with minimal support Required Qualifications: Excellent written and verbal communication skills including ability to comprehend complex legal documents . Ability to manage a high-volume caseload of litigation requests, subpoena responses, and document retrieval assignments while consistently meeting established service-level agreements (SLAs) and deadlines. Demonstrated ability to accurately research, identify, and retrieve responsive documents across multiple banking products, systems, and repositories while maintaining a high level of quality and compliance. Strong organizational and time management skills, with the ability to prioritize competing demands, manage multiple cases simultaneously, and deliver work with a high degree of accuracy and attention to detail. Strong analytical, problem-solving, and decision-making skills,