Quality and Compliance Analyst
Expeditors International
- Location
- Peabody, MA, United States
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- Salary
- $55k – $70k/yr
- Posted
- 2h ago
About this role
Compensation
USD 55000 - USD 70000 - yearly Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Quality Management System (QMS)/Business Operations Monitor and provide Q/A on solutions and processes running in the district Create reports based on the needs of product and/or operational departments Prepare internal reporting (i.e., status and analytical reports) Help quantify the productivity results of each solution or tool created Map processes using available tools and identify improvement opportunities Perform data analysis using Expeditors system tools (i.e., Branch exp.o, Report Scheduler, etc.) Assist operations with data requirements needed to perform their daily tasks Maintain a project ticketing system capturing status, timeliness, and priorities and provide updates to the reporting structure for this position Support quality record keeping so that written procedures are documented, understood, followed and retained in compliance with OPS and local regulations Develop and provide technical and quality-related training for operational staff Develop and share AI (Copilot) solutions within the district GDP / Healthcare Quality & Compliance Support the Responsible Person (RP), the district, and employees in complying with GDP requirements as they relate to the district facility type and GDP customer requirements Follow up on GDP compliance tasks and related corrective actions, employing due diligence and maintaining full compliance to procedures and appropriate regulations Assist in ensuring that Expeditors owned or leased facilities and equipment are maintained to GDP standards Support the completion and documentation of risk assessments for activities that may impact GDP or customer product Support operations on recalled, returned, quarantined, rejected, or falsified products as per customer instructions Support corrective and preventive action (CAPA) documentation so that appropriate actions are recorded and implemented correctly and on time Help ensure customers are informed in writing of any issues with shipments Support the application of appropriate transport requirements and methods for cold chain, ambient, and hazardous product, and help confirm transport equipment is appropriately qualified Support compliance with agreed customer requirements as documented in the Customer SOP Coordinate the tracking of GDP training assignments, deadlines, and refresher training in the PDC, and escalate non-compliance to the RP / District Manager Support internal self-assessments and help prepare for external customer or regulatory audits, and communicate results Support GDP document control, ensuring current-version documents are used, recorded, and retained using Expeditors systems Support