Principal, Strategy and Operations

Principal, Strategy and Operations Deal Strategy and Operations  |  Global Deal Desk  |  P50 Individual Contributor The Opportunity This role builds the strategic execution infrastructure for Global Deal Desk, partnering with leadership to turn strategy into execution through cross-functional initiatives, AI adoption, and organizational efficiency. We're looking for someone who thrives in ambiguity, embraces emerging technology, and turns ideas into scalable solutions — someone who asks, “How can we make this better?” and takes ownership of making it happen.

Lead complex, cross-functional critical initiatives from concept through implementation. Identify and prototype practical AI solutions that improve analyst efficiency and commercial effectiveness. Develop the AI Skills Marketplace that supports the Deal Desk, serving as a global repository of reusable AI skills, including governance, curation, and adoption. Partner with Deal Desk leadership to reduce friction across pricing, contracting, approvals, and commercial processes. Build frameworks, playbooks, and operating rhythms that scale beyond individual projects and support executive reporting. Maintain visibility and delivery health across the organization's initiative portfolio, keeping every active project well understood, coordinated, and on track, and surfacing risks and dependencies to leadership early. Partner with internal and external technical teams to drive implementations and explore new technologies that help Deal Desk scale ahead of the business. What Makes Someone Successful AI-fluent: explores emerging AI capabilities and spots where they can fundamentally improve workflows and decision-making, not just add incremental productivity. Gets things done: moves initiatives from idea to implementation, removing obstacles and delivering outcomes rather than status updates. Thinks like an owner: takes accountability for results, anticipates issues early, and keeps work moving with minimal oversight. Systems thinker: builds repeatable frameworks, operating models, and automation instead of one-off fixes. Influences without authority: builds trusted relationships, simplifies complexity, and aligns diverse collaborators around shared outcomes.

6–10+ years leading critical initiatives, business transformation, operations, consulting, or program leadership. Experience supporting SaaS quote-to-cash, Deal Desk, pricing, contracting, revenue operations, finance, or commercial operations. Experience applying generative and agentic AI to solve real business problems. Track record driving cross-functional initiatives and building scalable processes, frameworks, or governance models. Strong executive communication and presentation skills. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.  Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering