Managed Services - Business Service Lead - Director

Management Level Director Job Description & Summary Kia ora,   Be a catalyst for transformation. Shape the future at PwC New Zealand.   At PwC, our purpose is clear: to build trust in society and solve important problems.   This is a place to keep growing.   You’ll   learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.   Ngā   kōrero   mo   tēnei   tūranga   / About the role   Our Managed Services team supports clients with high-quality, technology-enabled finance services that help them strengthen controls, improve reporting, and make informed decisions. As Business Service Lead - Managed Services,   you’ll   lead the day-to-day delivery of client work, build trusted relationships, and help shape a consistent, commercially sustainable managed services offering.   Your day-to-day could include:   Leading the delivery of finance managed services engagements, ensuring work is delivered to agreed quality, scope,   risk   and commercial expectations.   Managing recurring finance activities such as month-end support, reconciliations, management reporting, variance analysis, cash flow visibility, and board or trustee reporting packs.   Partnering with PwC Partners, client relationship   teams   and specialists to support senior client conversations and   maintain   client confidence.   Coaching and developing delivery team members, including workflow allocation, quality review,   feedback   and capability building.   Supporting continuous improvement through standardised processes, controls, approved tools,   automation   and AI-enabled ways of working.   Ngā   pūkenga   ka   kawea   mai   e   koe , ka   whakawhanakehia   rānei   i   tēnei   tūranga   / Skills you will bring or develop in this role   A tertiary qualification in Accounting, Commerce, Business,   Finance   or a related discipline.   Significant senior experience in finance, accounting, commercial advisory, finance   operations   or managed services.   Strong understanding of finance function delivery, including month-end, reconciliations, management reporting, cash flow, variance analysis, board reporting,   controls   and process improvement.   Experience leading client-facing finance delivery across multiple engagements, with the ability to build trusted relationships and manage expectations.   Commercial confidence across scope, resourcing, WIP, recoverability, billing, margin   performance   and improvement actions.   Experience leading and coaching finance, accounting,   operations   or delivery teams.   Openness to technology, automation,   analytics   and AI-enabled ways of working.   If you   don’t   meet every requirement, we still want to hear from you - your skills and potential may be a great fit.   Ngā   āhuatanga   hirahira   o   te   mahi ki PwC / Highlights of working at PwC NZ   Rewards  - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals   Growth  - Global network; leadership development; A.I. tools and training; formal learning pathways   Wellbeing  - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15   days’   paid sick leave; group-rate health insurance (eligibility applies)   Reputation  - PwC is known for shaping tomorrow. Join us and   you’ll   accelerate your career while helping clients and communities solve their most important problems.   Flexibility  - Flexible working; supportive coaching culture   Time off  - Two paid recognition days off provided each year during our annual summer shutdown period;   purchase   up to two extra weeks’ annual leave   Whānau & community  - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave   Mō   te   aha   tāu   e   tatari   ana? / What are you waiting